[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Benton Harbor, MI # Network Lead Benton Harbor, MI Manager or lead $110,000 - $130,000 Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/421386J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Network Lead ## Job description Must Have Technical/Functional Skills ### Technology experience - Cisco Routing & Switching, Cisco Wireless, Juniper Mist, VMware VeloCloud SD-WAN, Palo Alto Firewalls, Cisco ISE, SolarWinds, ServiceNow, AWS, GCP, VPN, DNS/DHCP/IPAM, Support network refresh and lifecycle modernization initiatives. - Review EOL/EOS device inventory and recommend technology refresh plans. - Coordinate site network upgrades and deployment activities - 10+ years of Network Engineering and Operations experience. - Experience supporting global enterprise networks with 200+ sites. - Experience with WAN, SD-WAN, wireless and security technologies. - Experience coordinating offshore support organizations. - Strong customer-facing and stakeholder management skills. - Experience with OEM/vendor management and TAC engagement Preferred Certifications CCNP Enterprise, CCIE Enterprise, PCNSE, AWS Advanced Networking, ITIL Foundation, SD-WAN Certifications. ### Roles & Responsibilities - Lead major incident and escalations management for network services. Act as primary technical liaison between Customer and TCS delivery teams. - Provide advanced L2/L3 support for LAN, WLAN, WAN, SD-WAN and firewall technologies. - Coordinate with ISPs, carriers, OEMs and third-party vendors for fault resolution. - Support lifecycle refresh, EOL/EOS remediation and infrastructure modernization programs. - Drive root cause analysis, trend analysis and service improvement initiatives. - Participate in Weekly Operations Reviews, Monthly Service Reviews and leadership discussions. - Support network changes, upgrades, implementation and transition activities. - Maintain network documentation, runbooks, CMDB accuracy and knowledge repositories. - Support network refresh and lifecycle modernization initiatives. - Coordinate site network upgrades and deployment activities - Partner with automation teams to deploy AI-enabled NetOps and self-healing capabilities. - Utilize SolarWinds, ServiceNow, Cisco, and other enterprise monitoring platforms. - Support event correlation, alert tuning, and proactive monitoring activities. - Collaborate with automation teams on AI-led network operations initiatives. - Drive continuous service improvement opportunities and automation use cases. Generic Managerial Skills, If any - Coordinate with ISPs, telecom providers, hardware vendors, and OEM support organizations. - Participate in weekly operational reviews and monthly service review meetings. - Provide executive-level communication during critical incidents. - Support governance, reporting, and service review activities TCS Employee Benefits Summary: Discretionary Annual Incentive. ### Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. ### Family Support Maternal & Parental Leaves. ### Insurance Options Auto & Home Insurance, Identity Theft Protection. ### Convenience & Professional Growth Commuter Benefits & Certification & Training Reimbursement. ### Time Off Vacation, Time Off, Sick Leave & Holidays. ### Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. ### Salary Range $110,000 - $130,000 a year #LI-SV2 #LI-KUMARAN