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Tata Consultancy Services · Bengaluru

# ServiceNow FSM Developer

Bengaluru Software Engineering 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/413082J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / ServiceNow FSM Developer

## Job description

Design, develop, and implement ServiceNow FSM solutions including Work Order Management, Dispatching, Scheduling, and Inventory Management. Configure and customize field service workflows such as work order lifecycle, task assignments, and service execution. Implement and manage Agent Workspace / Mobile Agent applications for field technicians. Configure advanced scheduling and dispatching using ServiceNow FSM capabilities (e.g., assignment rules, territories, skills-based routing).

Develop and enhance work order management processes including creation, routing, escalation, and closure. Configure inventory and asset tracking for field operations and integrate with CMDB/Asset Management. Develop business rules, client scripts, Script Includes, UI policies, and Flow Designer workflows. Integrate ServiceNow FSM with external systems (ERP, GPS, IoT devices, third-party scheduling tools) using REST/SOAP APIs.

Implement and enhance Service Portal / Mobile UI / Workforce Optimization features. Create and maintain reports, dashboards, and Performance Analytics for field service KPIs and operational insights. Collaborate with stakeholders to gather requirements and deliver scalable FSM solutions. Provide L2/L3 support, troubleshoot issues, and continuously optimize system performance

## Qualifications

BACHELOR OF TECHNOLOGY

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Bengaluru[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/413082J)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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