[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/)

Tata Consultancy Services · Liberty, NC

# DSS Site Lead

Liberty, NC Manager or lead $80,000-$85,000 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/422146J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / DSS Site Lead

## Job description

Must Have Technical/Functional Skills The Site Lead is a critical working leader role responsible for stable site operations, technician performance, and disciplined execution of standard work in support of production stability, safety, and customer experience. This role requires a balance of hands on technical leadership, people leadership, and operational discipline. The Site Lead is expected to actively lead the team at the onsite, not manage remotely.
- Ownership of Site day-to-day operations and performance.
- Technical leadership and Incident oversight
- Site Lead is responsible for leading onsite

### L2 and L3 DSS Technicians
- Training, Onboarding, and Development of onsite Technicians
- Communication with onsite Technicians and onsite leadership
- Set standards for behaviour and leadership

### Roles & Responsibilities
- Physically fit to walk through large areas.
- Ability to work after hours and weekends if necessary or required by the customer.
- Knowledge of using ServiceNow as the ticketing tool.
- SPOC for TMNA Site Manager, act as an IT business partner on site and collaborate with site leadership and other local stakeholders.
- Maintain a friendly relationship with TMNA Users and TMNA Managers
- Responsible for managing the DSS team at the site; conduct

### Daily Standups
- Manage day-to-day operations in the Site
- Manage work assignment to the DSS site team
- Manage people tasks including (Shift Schedule, Leaves management, Overtime Management, Training Requirement etc)
- Assist with on-boarding, training and mentoring new L2 employees
- Take ownership of critical incidents and service failures, coordinate with relevant stakeholders until resolution or service restoration 1st level of escalation contact Salary Range- $80,000-$85,000 Per Annum TCS Employee Benefits Summary: Discretionary Annual Incentive.

### Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

### Family Support

Maternal & Parental Leaves.

### Insurance Options

Auto & Home Insurance, Identity Theft Protection.

### Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

### Time Off

Vacation, Time Off, Sick Leave & Holidays.

### Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

## Qualifications

BACHELOR OF COMPUTER SCIENCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Liberty, NC
- Pay: $80,000-$85,000[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/422146J)

## More jobs at Tata Consultancy Services

### [L2 Desktop Support Engineer](https://jobs.opennash.com/companies/tata-consultancy-services/jobs/98c03edaf25429974c1a/)

Liberty, NC

## Similar jobs at other companies

### [DSS Architecture Principal Architect](https://jobs.opennash.com/companies/jpmorganchase/jobs/0b87df29f4a37f0ad16a/)

JPMorganChase · Jersey City, NJ, United States

### [PCI DSS Compliance - Senior Analyst](https://jobs.opennash.com/companies/bp/jobs/4a673afc2ed87908715d/)

BP · US: Chicago

### [DSS II OBGYN Summer Creek, Kingwood and Atascocita](https://jobs.opennash.com/companies/unitedhealth-group/jobs/de1712aa9c98d983fa2f/)

UnitedHealth Group · Humble, Texas

### [DSS Community Engagement Navigator](https://jobs.opennash.com/companies/elevance-health/jobs/979b28f1e03ab6d00a6f/)

Elevance Health · North Carolina - Durham +5 more

### [Principal Technology Compliance Program Manager - Payment Card Industry - Data Security Specification (PCI DSS)](https://jobs.opennash.com/companies/alaska-air-group/jobs/e3d0588d5fa5be613a7f/)

Alaska Air Group · Seatac, WA

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)