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Tata Consultancy Services · Auckland

# Service Now - Technical Consultant

Auckland Consulting 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/421956J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Service Now - Technical Consultant

## Job description

### Role Responsibilities
- Lead hands-on implementation and remediation activities across ServiceNow CMDB and ITOM modules
- Configure and optimize ServiceNow Discovery schedules, MID Servers, credentials, probes, sensors, and discovery patterns
- Troubleshoot Discovery failures related to networking, firewall access, authentication, cloud connectivity, and infrastructure communication
- Review and remediate duplicate, orphan, stale, and inaccurate Configuration Item (CI) records
- Implement and enhance Identification and Reconciliation Engine (IRE) rules and reconciliation logic
- Configure and maintain CI relationships, dependency mapping, and service visibility across the environment
- Support Service Mapping implementation and alignment with CSDM standards

### Required Technical Experience
- Strong hands-on implementation experience in ServiceNow CMDB and ITOM
- Experience configuring and supporting

### ServiceNow Discovery and Service Mapping
- Strong technical understanding of Windows, Linux, networking, virtualization, and cloud infrastructure
- Hands-on experience working with MID Servers, credentials, firewall rules, and connectivity troubleshooting

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Auckland[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/421956J)

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