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Tata Consultancy Services · West Chester, PA

# Engineer Computer Systems Support

West Chester, PA $60,000- $65,000 Operations 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/415757J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Engineer Computer Systems Support

## Job description

Must Have Technical/Functional Skills

### Problem-Solving
- Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.

### Communication
- Excellent verbal and written communication skills to interact effectively with users and team members.

### Certifications
- Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous.

### AV Equipment Knowledge
- Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams.

### Technical Certifications
- Additional certifications such as ITIL, CompTIA Network+, can be beneficial.

### Customer Service Skills
- Strong customer service orientation to provide a positive user experience.

### Physical Requirements
- Ability to lift and move computer equipment and perform tasks that may require physical effort. Roles & Responsibilities

### Technical Support
- Provide technical assistance to users experiencing hardware and software issues.

### Installation and Configuration
- Install, configure, and maintain desktop hardware, software, and peripheral devices.

### Troubleshooting
- Diagnose and resolve technical problems related to desktop systems, applications, and network connectivity.

### User Training
- Train users on new technologies and provide guidance on best practices.

### Documentation
- Maintain detailed records of technical issues and solutions, and update documentation as needed.

### Collaboration
- Work closely with other IT teams to resolve complex issues.

### Conference Room Support
- Set up and maintain audiovisual (AV) equipment in conference rooms. Ensure all equipment is functioning properly before meetings and provide on-the-spot technical support during meetings. 8. iOS Device Support: Managing iOS devices, including familiarity with Mobile Device Management (MDM) solutions.

### Salary Range

$60,000- $65,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive.

### Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

### Family Support

Maternal & Parental Leaves.

### Insurance Options

Auto & Home Insurance, Identity Theft Protection.

### Convenience & Professional Growth

Commuter Benefits & Certification & amp; Training Reimbursement.

### Time Off

Vacation, Time Off, Sick Leave & Holidays.

### Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1

## Qualifications

BACHELOR OF COMPUTER SCIENCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: West Chester, PA
- Pay: $60,000- $65,000[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/415757J)

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