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Tata Consultancy Services · Malvern, PA

# Delivery Manager/Service Delivery Manager

Malvern, PA Manager or lead $140,000- 160,000 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/418807J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Delivery Manager/Service Delivery Manager

## Job description

Must Have Technical/Functional Skills § Strong understanding of IT service delivery models (Multiple Application Dev & Maintenance) § Experience with Microsoft Dynamics 365 / Dynamics CRM (CE modules) [Preferred] § Working knowledge of Python (for data analysis, automation, or AI/ML use cases) [Add on] § Experience with SLA / KPI-driven delivery and outcome-based models § Hands-on exposure to

Agile / DevOps / POD-based delivery constructs § Knowledge of BFSI / Capital Markets domain (regulatory, risk, compliance) § Experience with global delivery (onsite–offshore–nearshore model) § Familiarity with ITSM tools (ServiceNow), collaboration tools (Teams), and reporting dashboards § Financial management basics: revenue, margin, effort tracking, cost optimization Roles & Responsibilities § Own end-to-end delivery accountability across multiple programs / PODs § Ensure adherence to SLAs, KPIs, and service outcomes § Act as the primary onsite interface for business & IT stakeholders § Drive program governance, status reporting, and executive communication § Manage risks, issues, and escalations proactively § Coordinate across onsite, offshore, and cross-functional teams for seamless delivery § Ensure delivery quality, stability, and continuous improvement § Drive automation, productivity improvements, and innovation initiatives § Support transformation programs (AI adoption, modernization, POD migration)

Generic Managerial Skills, If any § Strong stakeholder management & executive communication § Leadership of large, cross-cultural distributed teams § Decision-making under ambiguity and pressure § Conflict & escalation management § Strategic thinking with customer-first mindset § Ability to drive high-performance culture and accountability TCS Employee Benefits Summary: Discretionary Annual Incentive.

### Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

### Family Support

Maternal & Parental Leaves.

### Insurance Options

Auto & Home Insurance, Identity Theft Protection.

### Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

### Time Off

Vacation, Time Off, Sick Leave & Holidays.

### Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

### Salary Range

$140,000- 160,000 a year

## Qualifications

BACHELOR OF COMPUTER SCIENCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Malvern, PA
- Pay: $140,000- 160,000[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/418807J)

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