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Tata Consultancy Services · Auckland

# Salesforce Service Cloud Technical Lead

Auckland Manager or lead Sales 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/416261J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Salesforce Service Cloud Technical Lead

## Job description

### Key Responsibilities
- Lead the end-to-end technical design and implementation of Salesforce Service Cloud solutions Architect and develop Lightning Web Components (LWC) for agent-facing user interfaces
- Design and implement real-time integrations using REST APIs between Salesforce, middleware, and downstream systems
- Define data models, automation strategies (Flows, Apex), and system interactions for complex business processes
- Ensure scalable and performant solutions for high-volume contact centre operations
- Collaborate with business stakeholders, product owners, and external vendors to translate requirements into technical solutions
- Provide technical leadership, mentorship, and code reviews for development teams
- Drive best practices around CI/CD, code quality, security, and governance
- Troubleshoot complex production issues and implement robust monitoring and logging mechanisms
- Participate in architecture reviews and contribute to enterprise-level design decisions

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Auckland[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/416261J)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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