[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Chennai # Delivery Head Chennai Operations Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/417920J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Delivery Head ## Job description ### Delivery Head – Mortgage and Retail Banking/Lending - Must have skills US Banking and Financial domain expert 15+Years of Experience in Managing Banking Operations (End to End Mortgage, Retail Banking, Consumer Lending and Member Debt Solutions) Managed a Team size of 300+ Good understanding of the Industry Trends and regulations Led Major Transformation Projects Delivering Significant Benefits Handled RFPs / Proactive Proposals, contract negotiations and financial management Good experience in developing high impact presentations (PPTs) for internal and external stakeholders Proactively identify delivery risks, dependencies, and mitigation strategies - Drive consultative conversations to help clients shape business and technology transformation roadmaps Green Belt Certification Preferred Skills: Black Belt Certification Mortgage Underwriting Managed Blended Operations (Contact Center + Backoffice) ### Key responsibilities Own End-to-End delivery for multiple LOBs across US Banking (End to End Mortgage, Retail Banking, Consumer Lending an d Member Debt Solutions), across shores; Team Size 300+ Identification of Additional Business Opportunities Manage P&L, revenue growth, margins, and cost efficiency Collaborate with domain, architecture, and CoE teams to create innovative service offerings Focus on Building Niche skills/offerings in US Banking Domain within the organization Shift of operations 3:00 pm to 1:00 am IST, should be flexible basis business requirement Location Pune Other preferences Immediate joiners preferred or candidate with notice period