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Tata Consultancy Services · Chennai

# Cards Dispute Management

Chennai Executive & Management 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/422309J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Cards Dispute Management

## Job description

To manage the client expectations, by proactively engaging in calls/discussions to understand the process requirement, planning out the work allocation plan, ensure timely completion and submission of tasks.

### Typical Job Duties

Senior Leadership Role with 15 - 25 years of Exp in BFSI Industry with relevant experience in Operations/Delivery/Consulting Subject Matter Expert with extensive industry knowledge on Cards Domain Ideally should have managed cards Disputes operations in a bank or BPO for 7-10 years thus have a solid understanding of Disputes rules of schemes ( e.g.

MasterCard, VISA etc.) along with experience in Acquirer (Merchant) On-boarding and Servicing activities
- Delivers Thought Leadership
- Strong people, Process, Client & Stakeholders management skills Should be able to work independently and drive the team to achieve desired result.
- Excellent Communication and Presentation skills
- Ability to Re-define processes and proactively know / understand & manage stakeholders expectation Leads / Manages work streams / sub-areas of engagement
- Leads Responsible for stakeholder management within work streams / sub-areas of engagement Responsible for overall engagement and management of the projects

## Qualifications

BACHELOR OF COMMERCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Chennai[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/422309J)

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