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Tata Consultancy Services · Pune

# SOP Expert Team Lead OTC

Pune Manager or lead Operations 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/419023J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / SOP Expert Team Lead OTC

## Job description

### Role

SOP Expert TL OTC Skill: Finance and Accounting,Order to Cash Experience: 5 years to 8 years Job Location: Pune Shift-9am to 6.30pm Education: Minimum 15 years of regular, full-time education (10 + 2 + 3) Commerce Graduate,B. Com/M.com/MBA - Finance (Commerce Graduate/Postgraduate)

### Must Have Skills
- Excellent process documentation and analytical skills
- Ability to simplify complex processes into structured SOPs
- Knowledge of ERP systems (SAP) and reporting tools
- Experience with process mapping tools (Visio)
- Number of SOPs created/updated (with AR & Credit)
- SOP quality (minimal rework and audit obser Good-to-Have Skills:
- Strong expertise in Accounts Receivable and Credit Management
- Excellent process documentation and analytical skills
- Strong communication and stakeholder management
- Experience with process mapping tools (Visio)
- Completion of KT within defined timelines
- Number of SOPs created/updated (with AR & Credit coverage)
- SOP quality (minimal rework and audit observations)
- Reduction in errors due to clear documentation
- Stakeholder satisfaction on KT effectiveness Job Responsibility The KT & SOP Documentation Expert is responsible for effectively capturing process knowledge during transitions and converting it into detailed, structured, and high-quality Standard Operating Procedures (SOPs).

The role ensures process clarity, standardization, and knowledge retention to support smooth operations and scalability.

## Qualifications

BACHELOR OF COMMERCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Pune[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/419023J)

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