[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Philippines # Customer Service Representative Philippines Customer Support Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/220833J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Customer Service Representative ## Job description ### Customer Service Representatives - Customer Service Representatives are the dynamic and highly-driven CSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. ~ Responsibility: - Attracts potential customers by answering product and service questions; suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account information. - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Maintains financial accounts by processing customer adjustments. - Recommends potential products or services to management by collecting customer information and analyzing customer needs. - Prepares product or service reports by collecting and analyzing customer information. - Contributes to team effort by accomplishing related results as needed. ~ Requirements: - Average - Good communication skills - Can easily be trained - Basic knowledge in computer navigation - Amenable to work on shifting schedule ~ Perks - Medical HMO Insurance effective on Day 1 - P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO ### Career Growth & Development - Acquire growth through various trainings other than account specific (Lean six sigma/Black belt training) and move up the ladder through IJPs and promotion opportunities. ### Bring your Buddy (Referral program) - Receive monetary incentives for successfully referring your friends or relatives to join our company.