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Tata Consultancy Services · Owings Mills, MD

# Sr. Engineer

Owings Mills, MD Senior individual contributor $125,000- 135,000 Operations 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/418142J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Sr. Engineer

## Job description

### Must Have Technical/Functional Skills
- 10+ years in IT Production Support, with specific experience in Asset Management or financial services domain.
- Ability to apply structured problem-solving techniques in production support to diagnose issues, perform root cause analysis and drive timely resolution.
- Hands-on experience with ServiceNow, Jira, Confluence, SharePoint, Splunk & Compass for covering incident, problem, change, and service request management.
- Proficiency in SQL, Informatica, Business Objects, AWS Cloud with hands on experience in data validation.
- Understanding of batch processing concepts, job scheduling, and data dependencies in Informatica systems.
- Strong practical knowledge of ITIL frameworks in Production Environments.
- Investments Applications Production Support exposure is an added advantage.
- Excellent written and verbal communication skills are required, with strong client-facing communication abilities.
- Ability and eagerness to rapidly acquire domain knowledge and apply it effectively to project work.

### Roles & Responsibilities
- Provide L2/L3 production support (including on-call support), responding to incidents, troubleshooting application issues, and ensuring timely resolution within defined SLAs.
- Monitor system health and performance using Splunk, Grafana, AWS monitoring tools, and mainframe job Scheduler.
- Troubleshoot and resolve application failures, batch job issues, Informatica ETL workflows and data processing errors across distributed, cloud, and mainframe systems.
- Perform root cause analysis (RCA) for incidents and implement corrective and preventive actions.
- Coordinate enhancements, defect fixes, and data changes related to Application.
- Coordinate and participate in DR drills and activities including application validation
- Manage outages, application defects, and planned maintenance activities.
- Maintain and update run books, SOPs, and knowledge articles.
- Guide, mentor, and manage a team of junior and mid-level support engineers TCS Employee Benefits Summary: Discretionary Annual Incentive.

### Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

### Family Support

Maternal & Parental Leaves.

### Insurance Options

Auto & Home Insurance, Identity Theft Protection.

### Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

### Time Off

Vacation, Time Off, Sick Leave & Holidays.

### Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

### Salary Range

$125,000- 135,000 a year

## Qualifications

BACHELOR OF COMPUTER SCIENCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Owings Mills, MD
- Pay: $125,000- 135,000[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/418142J)

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