[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · San Ramon, CA # Industry Advisor - Customer Transformation San Ramon, CA $ 200,000-$ 250,000 Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/421918J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Industry Advisor - Customer Transformation ## Job description ### Overall Experience Minimum of 20 years of professional experience in management consulting, technology advisory, or enterprise corporate leadership. ### Domain Focus At least 10 years of dedicated experience within the Utilities or Energy sector, directly managing or advising on customer-facing operations. ### AI Implementation Proven track record of designing, piloting, or deploying production-grade AI or advanced machine learning solutions within customer care environments. ### Transformation Track Record Success leading at least three large-scale, multi-year utility CX transformation programs from inception to post-go-live stabilization. ### C-Suite Advisory Minimum of 7 years of experience directly pitching to, advising, and influencing C-level executives on technology strategy. ### Team Leadership Experience leading matrixed, cross-functional global teams of data scientists, enterprise architects, and business consultants. ### Regulatory Navigation Proven background interfacing with utility regulators to approve technology modernizat ion investments and data privacy compliance models. ### Partner Management Extensive experience selecting, and managing major software vendors and integrators in the utility ecosystem #LI-CM2 Salary Range: $ 200,000-$ 250,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. ### Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. ### Family Support Maternal & Parental Leaves. ### Insurance Options Auto & Home Insurance, Identity Theft Protection. ### Convenience & Professional Growth Commuter Benefits & Certification & amp; Training Reimbursement. ### Time Off Vacation, Time Off, Sick Leave & Holidays. ### Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.