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Tata Consultancy Services · Auckland

# CX Strategist

Auckland 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/412781J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / CX Strategist

## Job description

### Key Responsibilities / Activities
- Define CX strategy aligned to CRM MOO objectives
- Design customer journeys and experience artefacts
- Align CRM capabilities to customer engagement outcomes
- Partner with UX, business and delivery teams
- Provide experience-led advisory input to delivery

### Required Skills
- Customer experience strategy
- Journey mapping and design thinking
- CRM-enabled CX delivery
- Stakeholder collaboration
- Digital transformation experience Experience Required
- 12–16 years relevant industry experience
- Financial services or regulated environment experience preferred

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Auckland[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/412781J)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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