[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Indore # delivery manager Indore Manager or lead Operations Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/421515J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / delivery manager ## Job description ### Experience Required: Rich Industry Experience in Payments Domain in the Banking Sector mainly covering Cheque Processing End to End Lifecycle - Experience in Funds transfer, ACH, SWIFT, Investigations, Reconciliation, Treasury Operations - Subject matter expert in Cheque processing and delivers subject-matter expertise to customers/lower-level employees - Ensure resolution provided to client queries raised on time by team members through continuous monitoring of emails - Manage a large Team and improving team performance on various KPIs - Identify process re-engineering opportunities and invoke GB/Yellow belt projects as necessary to execute the projects. - Review performance metrics (Productivity and Quality levels) of the team to drive operations excellence - Manage client communication and ensure there is a robust communication framework with the client - Manage process / system related issues to ensure nil impact to client - Perform periodical risk review of the process to ensure controls are put in place - Adhere to all documentation and Audit requirements & regulations - Adhere to the Information Security & compliance guidelines - Create succession planning in the team and retain talent via initiatives - Reduce communication gap between onshore and offshore partners. - Review of EOD reports to ensure all the transactions for the day has been processed and there are no pending exceptions - Excellent judgement and decision-making skills, demonstrated leadership skills - Accountable for complex reporting and analysis requests - Organizes, records, process, services the production of various activities of the team - Best practices should be consistent across resources For External Sources: Rich Industry Experience in Payments Domain in the Banking Sector mainly covering ### Cheque Processing End to End Lifecycle - Adhere to the Information Security & compliance guidelines - Accountable for comp lex reporting and analysis requests - Best practices should be consistent across resources