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Tata Consultancy Services · Blue Bell, PA

# EUC Administrator

Blue Bell, PA $85,000 - $95,000 Administrative 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/416438J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / EUC Administrator

## Job description

Must Have Technical/Functional Skills Core EUC Support Skills
- Windows 10/11 troubleshooting
- Hardware & software issue resolution
- Active Directory (user management, group policies)
- Remote support tools (AnyDesk, TeamViewer, SCCM Remote Control) Remote Access & Connectivity
- Remote Desktop Protocol (RDP)
- Citrix / VMware Horizon (VDI environments)
- VPN troubleshooting (Cisco AnyConnect, Pulse Secure, Fortinet, etc.) Hardware & Peripherals
- Printer troubleshooting (network printers, drivers, spooler services)
- Laptop/Desktop imaging and support

### Application & Productivity Tools
- Microsoft Office 365 troubleshooting
- Microsoft Teams, OneDrive, SharePoint support
- Email troubleshooting (Exchange / Outlook issues) Soft IMAC (Install, Move, Add, Change)
- Application deployment & remediation
- Software packaging basics
- Patch management support Endpoint Management Tools
- SCCM (Microsoft Endpoint Configuration Manager) – Basic knowledge
- Microsoft Intune – Device & application management
- Group Policy (GPO) Roles & Responsibilities
- Provide L2/L3 technical support for end-user computing environments.
- Troubleshoot remote desktop issues (RDP, VDI, Citrix) and ensure seamless access.
- Diagnose and resolve printer-related issues (network printers, driver issues, print queues).
- Support Microsoft Office 365 / Office Suite troubleshooting (Outlook, Teams, Excel, Word, PowerPoint).
- Perform VPN troubleshooting (connectivity, authentication, latency issues).

### Handle Application Remediation (Soft IMAC activities)
- Software installations, upgrades, patching
- Application compatibility fixes
- Packaging and deployment support
- Manage incident, service request, and problem tickets within SLA timelines.
- Perform root cause analysis (RCA) for recurring issues.
- Support device configuration and endpoint management.
- Collaborate with IT infrastructure teams for escalations and service improvements.
- Maintain knowledge base and documentation for known issues. Generic Managerial Skills, If any
- Strong troubleshooting & analytical skills
- Customer-centric mindset
- Ability to manage multiple priorities

### Excellent communication skills Base Salary Range
- $85,000 - $95,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive.

### Comprehensive Medical Coverage

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

### Family Support

Maternal & Parental Leaves.

### Insurance Options

Auto & Home Insurance, Identity Theft Protection.

### Convenience & Professional Growth

Commuter Benefits & Certification & Training Reimbursement.

### Time Off

Vacation, Time Off, Sick Leave & Holidays.

### Legal & Financial Assistance

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN </div

## Qualifications

BACHELOR OF COMPUTER SCIENCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Blue Bell, PA
- Pay: $85,000 - $95,000[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/416438J)

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