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Tata Consultancy Services · Gandhinagar

# Telecom Order Management

Gandhinagar Executive & Management 

Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since.
[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/425539J)

[OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Telecom Order Management

## Job description

### Key Responsibilities

§ Ensure processing of all Work Orders (TT) for fixed line businesses in the client provided CRM applications with the given SLAs and quality metrics. § Understand the client requirement and provision the services and close the WOs in the systems § Key tasks include validation of orders, Vendor qualification, Pricing and rate management. § Take complete ownership of the cases and ensure closure of the WOs successfully § Identify process improvement opportunities and implement the same in consultation with TLs § Inter-department coordination for Order exception/execution management. § Data Integrity Check and validation during Order execution.
- Work on scheduling different activities and notify end customer
- Manage end to end project till completion
- Take follow up, coordinate with different teams, stake holders and customer, for timely closure of project
- Escalate issue to respective team/person
- Sending timely notification to end customer related to project § Handling customers queries/complaints and divert them to concern department Qualification: BSC / B.Com / M.Com/ BA / MA / MBA / IT Graduate, BCA etc.

### Experience

1-3 years of Telecom experience preferably in Telecom fulfilment activities, Experience of working in Telecom relat

## Qualifications

BACHELOR OF COMMERCE

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Aug 1, 2026
- Last checked: Aug 1, 2026
- Listed for: Under a day
- Location: Gandhinagar[Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/next/en-IN/jobs/425539J)

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