[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Tata Consultancy Services jobs](https://jobs.opennash.com/companies/tata-consultancy-services/) · [Search jobs](/search/) Tata Consultancy Services · Research Triangle Park, NC # Lab Engineer, Global Logistics Supervisor Research Triangle Park, NC Manager or lead $64,000 - $110 Supply Chain & Logistics Last seen on Tata Consultancy Services’s official careers site on August 1, 2026; it may have closed since. [Apply on Tata Consultancy Services’s careers site →](https://ibegin.tcsapps.com/candidate/jobs/418143J) [OpenNash Jobs](https://jobs.opennash.com/) / [Tata Consultancy Services](https://jobs.opennash.com/companies/tata-consultancy-services/) / Lab Engineer, Global Logistics Supervisor ## Job description ### Must Have Technical/Functional Skills Laboratory Skills - Experience in laboratory maintenance, hardware inventory management, and client hardware racking and configuration. - Knowledge of patch management processes and hardware firmware updates. - Strong organizational skills and attention to detail in managing hardware assets and documentation. - Ability to work collaboratively with cross-functional teams including incident detection and response personnel. - Familiarity with security operations and incident response environments is advantageous. - Proficiency with hardware management tools and inventory systems. - Effective communication skills to coordinate with internal teams and external vendors. - Proficiency in leveraging Artificial Intelligence (AI) to drive innovation and efficiency within technical domains. ### International Logistics Skills - Experience in international shipping and receiving, preferably within a technology or hardware operations environment. - Familiarity with global logistics, customs regulations, and compliance standards. - Strong organizational skills and attention to detail in managing shipment documentation and tracking. - Ability to collaborate effectively with cross-functional teams and external vendors. - Proficiency with shipping software tools and internal case management systems. - Understanding of incident detection and response operational context is a plus. ### Professional Attributes - Excellent analytical and problem-solving skills. - Ability to translate business questions into data-driven insights. - Strong communication and stakeholder engagement skills. - Ability to work independently and manage multiple priorities. ### Roles & Responsibilities Laboratory Responsibilities - Perform routine laboratory maintenance to ensure hardware and related infrastructure are operational and - compliant with organizational standards. - Manage and maintain accurate inventory records of hardware components and equipment critical to incident - detection and response. - Execute client hardware racking, including physical installation, cabling, and organization within data lab - environments for additional configuration work. - Conduct patching and firmware updates on hardware device s to maintain security and functionality. - Configure hardware systems according to predefined specifications and operational requirements to support - incident detection and response activities. - Maintain documentation related to hardware configurations, maintenance schedules, and inventory status. - Support troubleshooting and repair activities to minimize downtime and ensure hardware reliability. - Adhere to compliance and security policies relevant to hardware handling and configuration within the incident - detection and response context. - Utilize internal tools and systems for tracking maintenance activities, inventory management, and configuration - changes. International Logistics Responsibilities - Coordinate and manage international shipping and receiving activities for hardware components and equipment - used in incident detection and response operations. - Ensure compliance with global shipping regulations, customs requirements, and Cisco’s internal policies for - non-production and production hardware shipments. - Maintain accurate shipment documentation, tracking, and reporting to support hardware inventory and - incident response readiness. - Provide guidance and support to Cisco employees and mailroom/lobby ambassadors on shipping and - receiving processes and policies. - Raise and manage support cases related to shipping issues through Cisco’s internal HelpZone system. - Monitor shipment status and proactively address delays or issues to minimize operational impact. - Support remote and hybrid work scenarios by facilitating Global Shipping Application (GSA) access and - shipment creation. - Work closely with incident detection and response teams to prioritize hardware shipments critical to - security operations. - Maintain up-to-date knowledge of international shipping best practices and emerging logistics technologies. ### Salary Range $64,000 - $110000 a year #LI-CM2