[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Synchrony Financial # Senior Representative, Fraud Solutions City of Muntinlupa, Southern Manila District, Metro Manila Senior individual contributor {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}} Listed on Synchrony Financial’s official careers site. Posted October 28, 2026. Check that it is still open and apply there. [Apply on Synchrony Financial’s careers site →](https://www.synchronycareers.com/en/job/metro-manila/senior-representative-fraud-solutions/49398/102532525024) [OpenNash Jobs](https://jobs.opennash.com/) / [Synchrony Financial](https://jobs.opennash.com/companies/synchrony-financial/) / Senior Representative, Fraud Solutions ## Job description At Synchrony, we're proud to be a leading consumer financing company at the heart of American commerce. From health to home, auto to retail, our products have been serving the needs of people and businesses for nearly 100 years. We provide responsible access to credit and banking products to support healthier financial lives for tens of millions of people, enabling them to access the things that matter to them. We are also extremely proud to be recognized as #1 in the Philippines Best Workplaces™ 2026 Large Category by Great Place to Work Philippines®. What you’ll accomplish as a Senior Representative, Fraud Solutions: You will be responsible in taking inbound calls from customers to verify transactions on respective accounts that have been flagged as suspicious. ### What you’ll do Process lost/stolen reports accurately and recognize/report unusual activity on an account to ensure mitigation of fraud loss. Handle calls from retail partners/customers concerning referred credit applications. Strictly adhere to all compliance, regulatory and internal business procedures Provide exceptional level of customer interaction. Meet or Exceed call quality metrics while also balancing average handle time/ productivity metrics. Make outbound calls/verify transactions on accounts which have been identified as suspicious. ### Skills you’ll need Ability to make decisions quickly with information presented from cardholder account history. Strong interpersonal skills and customer service orientation Demonstrated ability to work independently with minimal supervision. Strong teamwork and conflict resolution skills Track record of time management and organization Experience using Microsoft Word and Excel Qualifications/Requirements: Minimum 6 months customer service experience Completed at least 2nd year in College or 2-year Associate course Excellent English Verbal and written Communication Skills Amenable to work in a shifting schedule, weekends and holidays. Amenable to work in a hybrid set-up. ### Grade/Level 05 Job Family Group: Fraud Solutions Job Family Group: Fraud Operations ## At a glance - Posted by the employer: Oct 28, 2026 - First seen by OpenNash: Nov 1, 2026 - Last checked: Nov 1, 2026 - Listed for: 4 days - Location: City of Muntinlupa, Southern Manila District, Metro Manila - Pay: {'@type': 'MonetaryAmount', 'currency': '', 'value': {'@type': 'QuantitativeValue', 'unitText': ''}}[Apply on Synchrony Financial’s careers site →](https://www.synchronycareers.com/en/job/metro-manila/senior-representative-fraud-solutions/49398/102532525024) ## Hiring at Synchrony Financial - Open jobs: 38 - New in the last 7 days: After two weekly collections - Tracked since: Jul 10, 2026 [All Synchrony Financial jobs](https://jobs.opennash.com/companies/synchrony-financial/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Synchrony Financial ### [Assistant Vice President, Sourcing](https://jobs.opennash.com/companies/synchrony-financial/jobs/5f9d74c9b9ab99936b03/) City of Muntinlupa, Southern Manila District, Metro Manila ### [Representative, Customer Service](https://jobs.opennash.com/companies/synchrony-financial/jobs/56e57b652dc2e98b59b5/) City of Muntinlupa, Southern Manila District, Metro Manila ### [Senior Representative, Consumer Banking Deposits](https://jobs.opennash.com/companies/synchrony-financial/jobs/7e90651d19797b2478fa/) City of Muntinlupa, Southern Manila District, Metro Manila ### [Vice President, Finance](https://jobs.opennash.com/companies/synchrony-financial/jobs/b6fdf5ab5ce20c286b9a/) City of Muntinlupa, Southern Manila District, Metro Manila ### [AVP, Practice Development Manager Area (Oklahoma, New Mexico, West Texas)](https://jobs.opennash.com/companies/synchrony-financial/jobs/198b433412e338e50e13/) Oklahoma, US ## Similar jobs at other companies ### [Senior Fraud Officer - Hase Fraud Detection](https://jobs.opennash.com/companies/hsbc-holdings/jobs/cc268fbe56a0f13aeb74/) HSBC Holdings · Foshan, Guangdong, China ### [Senior Fraud Officer - Singapore Fraud OPS](https://jobs.opennash.com/companies/hsbc-holdings/jobs/80202b6f6cdff692c63a/) HSBC Holdings · Foshan, Guangdong, China ### [Manager, Solutions Consulting - Fraud & Identity, Latin America](https://jobs.opennash.com/companies/relx/jobs/2d850dc61f8350574390/) RELX ### [Fraud Manager](https://jobs.opennash.com/companies/jpmorganchase/jobs/be1f3e64f0117f61f30a/) JPMorganChase · Mumbai, Maharashtra, India ### [Director, Fraud & Decisioning Solutions – Regional Product Management](https://jobs.opennash.com/companies/mastercard/jobs/3d9dcdf34c1b86d7164a/) Mastercard · Singapore OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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