[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Super Micro Computer jobs](https://jobs.opennash.com/companies/super-micro-computer/) · [Search jobs](/search/) Super Micro Computer · San Jose, CA # Director, Customer Success San Jose, California, United States Director Customer Support Listed on Super Micro Computer’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Super Micro Computer’s careers site →](https://jobs.supermicro.com/job/San-Jose-Director%2C-Customer-Success-Cali/1425070700/) [OpenNash Jobs](https://jobs.opennash.com/) / [Super Micro Computer](https://jobs.opennash.com/companies/super-micro-computer/) / Director, Customer Success ## Job description ### Job Req ID 30058 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. ### Job Summary The Sales Director of Customer Success within Sales organization is responsible for driving repeat sales and assisting with deployment and service/support strategies for major AI Infrastructure and Enterprise accounts. This includes leading the Customer Success team to provide excellent customer satisfaction that results in repeat business (driving revenue and profit). This individual must have strong leadership skills, excellent customer relationship experience and sales leadership experience. Domain experience in AI and server product, solutions and innovations. This individual must be very strong at working cross-functionally at all levels of the organization. ### Essential Duties and Responsibilities Provide ‘hands-on’ as needed while you support and build the team. - Develop and execute effective strategies to win and maintain customer accounts - Identify, qualify, develop and close sales against quota in Enterprise accounts - Build and establish relationships with current and potential Enterprise customers, partners, system integrators, VARs, and OEM customers (as required) Uncover opportunities for senior management to generate revenue from high-level executives Assemble a pipeline of both short-term and long-term opportunities through target lists for Enterprise market Travel to customer sites to present Supermicro’s products, solutions and services as well as to maintain account integrity - Supervise varied levels of a Customer Success sales team, including directing work, providing training, development and managing performance-related issues Qualifications: Bachelor’s degree and MBA preferred Minimum 15+ years’ experience in a server & AI sales environment preferred Results-oriented drive and a solid work ethic - Solid oral and written communication skills, executive presence, and judgment - Ability to prioritize and manage competing tasks in a fast-paced environment - Strong negotiation, presentation and closing skills - Must be willing to utilize self-admin skills as needed - Strong command of the English language; proficiency in 2nd language is a plus Based in San Jose, California - Ability to travel up to 35% of the time or as needed Salary Range ​185,500 - 208,097 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. ​ EEO Statement ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: San Jose, California, United States[Apply on Super Micro Computer’s careers site →](https://jobs.supermicro.com/job/San-Jose-Director%2C-Customer-Success-Cali/1425070700/) ## More jobs at Super Micro Computer ### [Sr. Customer Service Coordinator](https://jobs.opennash.com/companies/super-micro-computer/jobs/6cd2314ab87d5db08f98/) San Jose, California, United States ### [Sr. Customer Services Coordinator](https://jobs.opennash.com/companies/super-micro-computer/jobs/3e03d8db48bdda01ab2e/) San Jose, California, United States ### [(Sr.) Manager, Production](https://jobs.opennash.com/companies/super-micro-computer/jobs/03a393583d830a94c4de/) San Jose, California, United States ### [AP Accountant](https://jobs.opennash.com/companies/super-micro-computer/jobs/505dbd282f0a5ec7ba78/) San Jose, California, United States ### [Account Manager](https://jobs.opennash.com/companies/super-micro-computer/jobs/27e3f7c9ec5ab7958f35/) San Jose, California, United States ## Similar jobs at other companies ### [Director, Software Engineer, Customer Success](https://jobs.opennash.com/companies/netapp/jobs/efa2221b3b6136fe175a/) NetApp · San Jose, California, United States ### [Customer Success Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/14008b07f488347aaf9a/) JPMorganChase · Brooklyn, NY, United States ### [Customer Success Associate](https://jobs.opennash.com/companies/jpmorganchase/jobs/0a6e88df65cd7fcfff27/) JPMorganChase · Tampa, FL, United States ### [Customer Success Associate](https://jobs.opennash.com/companies/wolters-kluwer/jobs/0212762a2f174e4632a0/) Wolters Kluwer · USA - Irvine, CA ### [Customer Success Senior Consultant WaveMark](https://jobs.opennash.com/companies/cardinal-health/jobs/0ac5c5ed7f6be6d37f30/) Cardinal Health · Portland, OR WA Seattle, WA OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)