[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Super Micro Computer jobs](https://jobs.opennash.com/companies/super-micro-computer/) · [Search jobs](/search/) Super Micro Computer · United Kingdom - London # Service Engineer United Kingdom - London Operations Listed on Super Micro Computer’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Super Micro Computer’s careers site →](https://jobs.supermicro.com/job/United-Kingdom-London-Service-Engineer/1424487000/) [OpenNash Jobs](https://jobs.opennash.com/) / [Super Micro Computer](https://jobs.opennash.com/companies/super-micro-computer/) / Service Engineer ## Job description ### Job Req ID 29519 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace. ### Job Summary Supermicro is seeking a Service Engineer to handle complex, non standard service cases, collaborate closely with product managers, and produce detailed SOPs and knowledge base documentation. ### Qualifications On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment - Ensure escalation situations are managed and corrected quickly and professionally Provide 2nd line support to the reseller/distributors in all aspects of customer support - Work with Technical Account Manager, Service Manager, and Product Manager to define service programs - Provide and contribute information such as fault triage and training materials - Run tests and simulations at our facility to assist with problem-solving Travel to the field to train and or resolve customer issues - Train new service engineers Able to work under Technical Account Manager direction and take ownership of customer base - Demonstrate ability to be self-sufficient in the field by resolving problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems Able to defuse challenging situations - Manage time effectively, prioritize and make good business judgments and decisions concerning efficiency, and effectiveness while meeting daily service expectations - Determines requirements and/or root cause of technical issues by working with customers - Manage the day to day tickets assigned on the SMC Service Portal Experience with generating and presenting quality reports is a plus Deployment and maintenance with a focus on Servers and GPU Systems, Networking, Cable management, FW/Bios Configuration What do we have to offer you? Good problem solving skills. Able to work at customer location. Experience required in similar role. English skill needs to be business level or above. Driving license. Able to work physically (installing servers and replacing parts may require you to physically lift items). EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: United Kingdom - London[Apply on Super Micro Computer’s careers site →](https://jobs.supermicro.com/job/United-Kingdom-London-Service-Engineer/1424487000/) ## More jobs at Super Micro Computer ### [(Sr.) Project Manager](https://jobs.opennash.com/companies/super-micro-computer/jobs/2480512005893f609fe1/) United Kingdom - London ### [Field Application Engineer](https://jobs.opennash.com/companies/super-micro-computer/jobs/fb752137c0abcbfd4dfa/) United Kingdom - London ### [Field Applications Engineer](https://jobs.opennash.com/companies/super-micro-computer/jobs/1c955f046d6caa08a1d5/) United Kingdom - London ### [Solution Engineer](https://jobs.opennash.com/companies/super-micro-computer/jobs/abb51b396fa3adba033e/) United Kingdom - London ### [(Sr.) Business Development Manager](https://jobs.opennash.com/companies/super-micro-computer/jobs/16d9186aaf81d078bcaf/) United Kingdom - London ## Similar jobs at other companies ### [ABB Talent Pool – Field Service Engineer / Senior Field Service Engineer / Associate Field Service Engi-neer / Technical Service Engineer / Associate Field Service Technician / Commissioning Engineer / As-sociate Commissioning Engineer / Service Site Manager and Service Team Leader](https://jobs.opennash.com/companies/abb/jobs/eb3a149d2c87b55b4a1a/) ABB · Not Location Specific ### [Service Engineer](https://jobs.opennash.com/companies/siemens/jobs/21d0f288b76415bea5a5/) Siemens ### [Service Engineer](https://jobs.opennash.com/companies/genuine-parts/jobs/b4a8b95bed82f2d302f3/) Genuine Parts · Putten, Gelderland ### [Service Engineer 2](https://jobs.opennash.com/companies/microsoft/jobs/659c1307fd7c10608c4b/) Microsoft · China, Shanghai [Operations jobs](/functions/operations/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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