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Standard Chartered · Kwun Tong, HKG

# Head Fraud Risk Operations, HK

Kwun Tong, HKG Operations 

Listed on Standard Chartered’s official careers site. Listed as of November 8, 2026. Check that it is still open and apply there.
[Apply on Standard Chartered’s careers site →](https://jobs.standardchartered.com/job/Head-Fraud-Risk-Operations%2C-HK/65079-en_GB)

[OpenNash Jobs](https://jobs.opennash.com/) / [Standard Chartered](https://jobs.opennash.com/companies/standard-chartered/) / Head Fraud Risk Operations, HK

## Job description

### Job Summary
- Responsible in managing Fraud Prevention activities for Hong Kong Wealth & Retail Banking Clients with oversight on fraud prevention processes to ensure execution effectiveness with alignment to business strategy.
- Work with COO Fraud Risk and other stakeholders in Group and Country for smooth functioning of fraud risk management processes and activities with core focus to pivot using data analytics.
- Manage fraud risk, assisting businesses with implementing the “best in class” tools & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.
- Lead and provide oversight on regulatory and bureau data reporting

### Key Responsibilities

Strategy
- Support and provide inputs to Head, Risk Operations for developing operational model and shaping strategic agenda for fraud risk management and implementing the strategic direction for the country.
- Work with stakeholders to design and implement the fraud risk strategy and infrastructure for the country for channels and products within WRB clients’ segment.

### Business
- Ensure the fraud risk management framework is effectively embedded and communicated across WRB clients’ segment.
- Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation.
- Develop effective fraud risk management strategies and timely deploy these strategies across products and channels.
- Ensure the cost budget in fraud risk management is based on robust capacity plans and is delivered through a rigorous cost management discipline.
- Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country.
- Ensure country fraud risk management team achieves expense and loss budget and deliver team KPIs.
- Ensure that gross and residual fraud risks are understood and agreed with the respective business heads in the country.
- Manage and provide oversight on accurate and timely regulatory and bureau data reporting Processes
- Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country.
- Develop and maintain fraud management capabilities, skills and infrastructure in the country that are in compliance with both internal policies and external regulations and are responsive to fraud attacks.
- Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
- Implement the Operational Risk Framework and monitor the operational risk metrics for the country to identify potential control weaknesses.
- Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.
- Continuously improve the operational efficiency and effectiveness of fraud risk management processes.
- Ensure effective recovery tracking process in place in the country.
- Follow rigorous expense management discipline and enhance capacity planning, forecasting and cost reporting processes.

### People and Talent
- Support the identification, engagement, and retention of high quality FRM professionals at country level.
- Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
- Ensure that holders of all critical roles are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.

### Qualifications

Key Experiences
- 15 years of Risk Management exposure within retail financial institution with focus on Fraud Prevention, Financial Crime Risk Compliance or Financial Surveillance Candidate with law enforcement experience preferred
- Proven track record in leading a team of subject matter expertise with exposure to change / transformation process Exposure with good understanding of Hong Kong credit bureaus and associated regulatory requirements will be an advantage Certifications / Qualifications (only where mandatory)
- External certifications such as ACRM or equivalent will be an advantage Languages
- Cantonese, English and Mandarin About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity. Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

### What We Offer

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies. In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning. Visit our careers website to learn more about us: www.sc.com/careers.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Nov 8, 2026
- Last checked: Nov 8, 2026
- Listed for: Under a day
- Location: Kwun Tong, HKG[Apply on Standard Chartered’s careers site →](https://jobs.standardchartered.com/job/Head-Fraud-Risk-Operations%2C-HK/65079-en_GB)

## Hiring at Standard Chartered
- Open jobs: 2,001
- New in the last 7 days: After two weekly collections
- Tracked since: Oct 11, 2026

[All Standard Chartered jobs](https://jobs.opennash.com/companies/standard-chartered/) · [Weekly hiring report](/reports/hiring/)

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