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Snap-on

# Service Support Specialist I

Listed on Snap-on’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Snap-on’s careers site →](https://careers-snapon.icims.com/jobs/20565/service-support-specialist-i/job?in_iframe=1)

[OpenNash Jobs](https://jobs.opennash.com/) / [Snap-on](https://jobs.opennash.com/companies/snap-on/) / Service Support Specialist I

## Job description

### Overview

Overview Snap-on Incorporated is seeking a Service Support I Specialist in its IT Department, in the Kenosha, Wisconsin General Office. This person will provide I/T technical support for end users on several applications over the phone. This position is a temp to hire role in a technical call center. This resource will handle support calls that come directly from employees of Snap-on and Snap-on Franchisees. They will resolve Level 1 support issues, application and connectivity issues, mail issues, etc.

For issues the resource cannot resolve, they will engage/escalate to internal Snap-on resources as required.

### Qualifications

This person must have: The ability to install and troubleshoot network wireless cards from multiple vendors The ability to understand software firewalls and configuration
- Excellent communication, organization, and documentation skills The ability to understand call queues and escalations
- Knowledge of web technologies The ability to troubleshoot moderate PC problems A basic understanding of synchronization utilities and remote assistance tools, such as GoToAssist or GoToMyPC Knowledge in MS Office applications, Windows 10, and IE/Chrome/Firefox experience A flexible work schedule (coverage ranging between 7:00am - 9:00pm with ability to rotate late shift)

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 7 days[Apply on Snap-on’s careers site →](https://careers-snapon.icims.com/jobs/20565/service-support-specialist-i/job?in_iframe=1)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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