[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All SingTel jobs](https://jobs.opennash.com/companies/singtel/) · [Search jobs](/search/) SingTel · Singapore # Business Analyst, Digital Experience Singapore Operations Listed on SingTel’s official careers site. Listed as of October 20, 2026. Check that it is still open and apply there. [Apply on SingTel’s careers site →](https://groupcareers.singtel.com/job/Business-Analyst%2C-Digital-Experience-Sing/1213529166/) [OpenNash Jobs](https://jobs.opennash.com/) / [SingTel](https://jobs.opennash.com/companies/singtel/) / Business Analyst, Digital Experience ## Job description NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. As a Business Analyst, you will be responsible for gathering, analysing and formalising user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project. ### What you will do Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project. Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues. Develop technical design specification and translate technical design into process/program specification. Involve in the design review session. Make changes to configurable items, which include hardware, software, documentation, etc. Participate in Coding and Code Review. Assist in the integration testing, system testing, User Acceptance Test & implementation activities. Prepare user manual and operations manual, and plan & facilitate training of users and operators. Provide post implementation support (including production support and service requests). Escalate and discuss critical issues such as scope creep with the relevant managers. Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities. ### The ideal candidate should possess Typically 3-5 years IT working experience Possess at least 2 years of experience working in Agile projects. Possess relevant system development / maintenance experience Good to have some experience in AI or AI related projects Good understanding of Software Development Life Cycle (SDLC) processes Ability to produce specifications for documentations and implementations Experience in IT business analysis techniques Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques. Ability to lead, develop and maintain respectful and trusting relationship Proficient in written and spoken English Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent Able to travel as required ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 13, 2026 - Last checked: Oct 20, 2026 - Listed for: 7 days - Location: Singapore[Apply on SingTel’s careers site →](https://groupcareers.singtel.com/job/Business-Analyst%2C-Digital-Experience-Sing/1213529166/) ## More jobs at SingTel ### [#EG Cloud Engineer](https://jobs.opennash.com/companies/singtel/jobs/390dad856d456de2d63f/) Singapore ### [#EG Desktop Engineers](https://jobs.opennash.com/companies/singtel/jobs/c55b0441cf2cc47f98f6/) Singapore ### [Application Test Engineer](https://jobs.opennash.com/companies/singtel/jobs/26151b475df50931607b/) Singapore ### [Associate Engineer](https://jobs.opennash.com/companies/singtel/jobs/819a39b63cfed66ea761/) Singapore ## Similar jobs at other companies ### [Business Analyst – Digital Solutions](https://jobs.opennash.com/companies/ageas/jobs/d36bf280601372127416/) Ageas ### [Digital Enablement Senior Business Analyst](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/3ec43fa2f8fcf4296165/) Thermo Fisher Scientific · Budapest, Hungary ### [Technical Business Analyst - MES & Digital Solutions](https://jobs.opennash.com/companies/thermo-fisher-scientific/jobs/f353f9e05e858181869e/) Thermo Fisher Scientific · Birmingham, United Kingdom ### [Senior Technical Business Analyst – AI Search & Digital Experience](https://jobs.opennash.com/companies/nxp-semiconductors/jobs/dabb881b0c500ed2ed9e/) NXP Semiconductors ### [Senior Business Analyst, AEM & Digital Experience](https://jobs.opennash.com/companies/manulife/jobs/09b51e99d6a81fb5d184/) Manulife OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)