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Singapore Airlines · Singapore

# Information Technology - End User Computing (EUC) Engineer

Singapore IT & Infrastructure 

Listed on Singapore Airlines’s official careers site. Listed as of October 19, 2026. Check that it is still open and apply there.
[Apply on Singapore Airlines’s careers site →](https://careers.singaporeair.com/sia/job/Information-Technology-End-User-Computing-%28EUC%29-Engineer/46149144/)

[OpenNash Jobs](https://jobs.opennash.com/) / [Singapore Airlines](https://jobs.opennash.com/companies/singapore-airlines/) / Information Technology - End User Computing (EUC) Engineer

## Job description

### Job Description

The successful candidate will join the SIA Group's IT Infrastructure team. In this role, you will play a pivotal part in driving the transformation of End-User Computing (EUC) through the integration of AI-driven solutions and automation, ensuring a secure, efficient, and future-ready IT infrastructure.

### Key Responsibilities

EUC Project Management and Delivery
- Collaborate with internal teams and external vendors to manage and deliver EUC projects on time and within budget.
- Integrate AI and automation tools to streamline workflows, improve efficiency, and reduce manual tasks.

### Administration of Microsoft Technologies
- Administer, maintain, and support Microsoft technologies like Entra, Intune, and O365, optimizing them for performance and security.
- Develop and implement automated workflows for tasks such as user provisioning, patch management, software distribution, and compliance monitoring.

### Device Management and Automation
- Manage and administer end-user devices (laptops, smartphones, tablets), ensuring they are secure, compliant, and up-to-date.
- Use automation tools to streamline updates, security patches, and compliance checks, reducing manual effort and improving efficiency.

### Technical Troubleshooting and AI-Driven Solutions
- Troubleshoot technical issues related to end-user computing, leveraging AI-powered diagnostic tools to minimize downtime and enhance user experience.
- Use predictive analytics and machine learning models to proactively identify and address potential issues.

### Technical Documentation and Knowledge Sharing
- Create and maintain detailed technical documentation, including user guides and training materials, using AI-based knowledge management systems.
- Ensure accuracy and consistency across all documentation with AI-powered tools.

### Collaboration and IT Service Delivery
- Work closely with IT team members and other departments to ensure seamless delivery of IT services.
- Foster effective communication and teamwork to achieve shared goals.

### Emerging Technologies and Innovation
- Stay updated on emerging technologies, particularly in AI and automation, and evaluate their potential for enhancing IT operations.
- Drive the adoption of AI and machine learning technologies to deliver innovative IT solutions.

### Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- At least 3 years of hands-on experience in an EUC Engineer or similar IT Infrastructure role.
- Strong troubleshooting skills for resolving complex technical issues.
- Familiarity with IT infrastructure technologies such as Networking, Virtual Desktop Infrastructure (VDI), AWS Cloud, and Information Security.
- Advanced proficiency in Microsoft technologies, including Entra, O365, and Intune.
- Industry-recognized certifications such as MCSE, CCNA/CCNP, AWS, ITIL is prefered.
- Certifications in AI, machine learning, or automation frameworks (e.g., Microsoft AI Engineer, AWS Machine Learning, UiPath) are preferred.
- Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- Strong interpersonal skills.
- Passion for delivering exceptional customer service, with a focus on enhancing user experience through AI-driven and automated solutions.
- Proactive in staying updated on emerging technologies, particularly in AI, automation, and EUC, with a commitment to applying these advancements to drive organizational success.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

## At a glance
- Posted by the employer: Not stated
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 7 days
- Location: Singapore[Apply on Singapore Airlines’s careers site →](https://careers.singaporeair.com/sia/job/Information-Technology-End-User-Computing-%28EUC%29-Engineer/46149144/)

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