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Sherwin-Williams · Mexico

# SALES- Specialist Customer Service

Mexico Customer Support 

Listed on Sherwin-Williams’s official careers site. Posted March 18, 2026. Check that it is still open and apply there.
[Apply on Sherwin-Williams’s careers site →](https://ejhp.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/2606845)

[OpenNash Jobs](https://jobs.opennash.com/) / [Sherwin-Williams](https://jobs.opennash.com/companies/sherwin-williams/) / SALES- Specialist Customer Service

## Job description

Customer Service Specialist con experiencia en la gestión integral del proceso B2B, atención a clientes estratégicos y coordinación de actividades entre Ventas, Planeación, Producción, Logística y Finanzas. Orientado a la excelencia en el servicio, el cumplimiento de entregas, la resolución de problemas y la construcción de relaciones sólidas con clientes internos y externos.

## Responsibilities

Administrar órdenes de compra desde su recepción hasta la entrega final. Proporcionar información oportuna sobre disponibilidad de producto y fechas de entrega. Coordinar con equipos multifuncionales para garantizar el cumplimiento de los compromisos con el cliente. Gestionar cambios, cancelaciones y prioridades de pedidos. Dar seguimiento a reclamaciones, devoluciones y solicitudes especiales. Mantener una comunicación proactiva con clientes y representantes de ventas.

Monitorear niveles de servicio e identificar oportunidades de mejora. Asegurar la precisión de la información en los sistemas de gestión.

## Qualifications

### Educacion

Carrera terminada deseable Contaduria o Administracion Conocimientos requeridos: Deseable experiencia en customer service, supply chain o areas relacionadas Requisitos: Microsoft Office, sistema ERP o CRM Dominio Microsoft Excel

## At a glance
- Posted by the employer: Mar 18, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 213 days
- Location: Mexico[Apply on Sherwin-Williams’s careers site →](https://ejhp.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/2606845)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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