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Sherwin-Williams · Kansas City, MO

# Zone Bilingual Multi-Location Customer Service Specialist (Spanish)

Kansas City, MO, United States Customer Support 

Listed on Sherwin-Williams’s official careers site. Posted September 22, 2026. Check that it is still open and apply there.
[Apply on Sherwin-Williams’s careers site →](https://ejhp.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/2624456)

[OpenNash Jobs](https://jobs.opennash.com/) / [Sherwin-Williams](https://jobs.opennash.com/companies/sherwin-williams/) / Zone Bilingual Multi-Location Customer Service Specialist (Spanish)

## Job description

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

## Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales

## Qualifications

### Minimum Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must have a valid, unrestricted

### Driver’s License
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year off experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting and mixing equipment

## At a glance
- Posted by the employer: Sep 22, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 25 days
- Location: Kansas City, MO, United States[Apply on Sherwin-Williams’s careers site →](https://ejhp.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/2624456)

## More jobs at Sherwin-Williams

### [Customer Service Associate - Automotive Finishes](https://jobs.opennash.com/companies/sherwin-williams/jobs/b4f81a1693deb542f3bb/)

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### [Customer Service Specialist - Automotive Finishes](https://jobs.opennash.com/companies/sherwin-williams/jobs/76ccffb9c3df5b4542d3/)

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### [Bilingual Store Associate (Spanish)](https://jobs.opennash.com/companies/sherwin-williams/jobs/8c42f18e96e5e5e290a0/)

Kansas City, MO, United States

### [Branch Wholesale Product Specialist](https://jobs.opennash.com/companies/sherwin-williams/jobs/ded69933cf635e79986b/)

Kansas City, MO, United States

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