[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All SGS jobs](https://jobs.opennash.com/companies/sgs/) · [Search jobs](/search/) SGS · Gurugram, HR, India # Operations Manager - Inspections Gurugram, HR, India Full-time Manager or lead Operations Listed on SGS’s official careers site. Posted June 21, 2022. Check that it is still open and apply there. [Apply on SGS’s careers site →](https://jobs.smartrecruiters.com/SGS/743999834051942-operations-manager-inspections) [OpenNash Jobs](https://jobs.opennash.com/) / [SGS](https://jobs.opennash.com/companies/sgs/) / Operations Manager - Inspections ## Job description Assist SBU Head in preparing financial budgets and budgets for manpower, capital and operations expenditure. - Ensure inspection operations are further enhanced as per SGS policy and client requirements. - Monitor scheduling of inspections and ensure execution is done as per client’s SOP with available resources. - Maintain high LC by continuously monitoring expense against revenue. - Maintain daily activities of staff and other resources to optimize expenses and profitability. - Assist in developing existing and new business through regular client contacts and satisfaction. - Monitor performance and investigate any problems/complaints with a view to improvement of operations to ‘zero defect ‘as the ultimate goal. - Act as interface between client and execution team. Work closely with SGS overseas offices. - Communicate and coordinate with clients and handle their claims and complaints. - Maintain quality level in department and ensure key performance indicators are strictly followed. - Maintain standards and technical capabilities to meet and satisfy demands set by the clients and / or any statutory authorities. - Approve certificates, reports and invoices, as required within specified timeframe. - Co-ordinate with customer for analysis of complaints, prepare investigation reports and follow up of short term and long-term corrective action. - Draft, negotiate and secure contracts for local and international clients - Manage pre and post contract commercial issues, including credit and collection - Manage operations to ensure adequate efficiency, productivity and the best quality of execution - Ensure timely and accurate reporting to customers - Responsible for handling the complaints in coordination with the location Manager and Quality Manager. - Collect data on training needs; identify suitable programs, coordinating with technical auditors for nominating candidates from the team. - Lead, coach and develop branch inspection team. - Apply discipline and grievance procedure according to the company’s policies and guidelines. - Managerial review of quality documents, files, invoices, capability matrix and job execution matrix. - Undertake other assignments as identified by the NQM towards ensuring delivery of inspections services according to quality procedures and/or compliant with accreditation requirements. ## Qualifications ### Essential Degree in Textiles / Apparels. ### Desirable Experienced in Production & Quality control Specialization: Experience in Operations majorly with added experience in Business development with Good communication skills ## At a glance - Posted by the employer: Jun 21, 2022 - First seen by OpenNash: Oct 12, 2026 - Last checked: Oct 19, 2026 - Listed for: Over a year - Location: Gurugram, HR, India - Employment type: Full-time[Apply on SGS’s careers site →](https://jobs.smartrecruiters.com/SGS/743999834051942-operations-manager-inspections) ## More jobs at SGS ### [(Aankomend) NDO Coordinator](https://jobs.opennash.com/companies/sgs/jobs/932003adfe8ab9d66f60/) Spijkenisse, ZH, Netherlands ### [2024/5/16 亞東科大校園徵才人才庫履歷](https://jobs.opennash.com/companies/sgs/jobs/9681aa577e0de24fe635/) 興珍里, New Taipei City, Taiwan ### [2026/3/7台灣大學校園徵才人才庫履歷](https://jobs.opennash.com/companies/sgs/jobs/49eb8b49842b28f52c5e/) Xingzhen Village, New Taipei City, Taiwan ### [2438971 Administrador de Contrato](https://jobs.opennash.com/companies/sgs/jobs/1228529d97b5b5270530/) Calama, Antofagasta, Chile ### [2438971 Asesor en Prevención de Riesgos](https://jobs.opennash.com/companies/sgs/jobs/8f461d7f3a175b3d6122/) Calama, Antofagasta, Chile ## Similar jobs at other companies ### [Technicien d'essais et inspections / Testing and Inspection Technician](https://jobs.opennash.com/companies/hitachi/jobs/eb0ee219c6fe7c427916/) Hitachi · Varennes, QC, Canada ### [Inspections Helper in Mobile, ALABAMA with APi Group (APG)](https://jobs.opennash.com/companies/api-group/jobs/8458afd1e24f7b309c3d/) APi Group ### [Inspections Administrator in JACKSON, TENNESSEE with APi Group (APG)](https://jobs.opennash.com/companies/api-group/jobs/4f6dc5a26450a433e47b/) APi Group ### [Sr Services Project Manager – Inspections](https://jobs.opennash.com/companies/ge-vernova/jobs/ae9b2d404c3c23c910fa/) GE Vernova ### [Senior Manager, Global R&D Audits & Inspections Readiness](https://jobs.opennash.com/companies/beone-medicines/jobs/71a528b8c58036638a2d/) BeOne Medicines · Remote OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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