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SGS · Ho Chi Minh, Vietnam

# Customer Service _HLL

Ho Chi Minh, Vietnam Full-time Customer Support 

Listed on SGS’s official careers site. Posted September 18, 2025. Check that it is still open and apply there.
[Apply on SGS’s careers site →](https://jobs.smartrecruiters.com/SGS/744000082583855-customer-service-hll)

[OpenNash Jobs](https://jobs.opennash.com/) / [SGS](https://jobs.opennash.com/companies/sgs/) / Customer Service _HLL

## Job description

Receive sample, check TRF & sample size, compare with quotation. Register job no. on OTS (Applicant, Factory, Buyer, Sample information, Product code) Prepare SO and send SO, PI to client. Scan and record file. Track the order, connect with customers, and notify them of the order's progress in a timely manner. Update Status on order on OTS Clarify unclear information of KAM program. Check client payment status (contract or in advance) and follow debt Handle client queries (collect info from related team) Handle revised, rework report as client request.

Handle internal query on order status. Monthly/ Weekly summary for account handling, Others assignments upon getting request.

## Qualifications

University level or higher Good communication & Office skills Good in English.

## At a glance
- Posted by the employer: Sep 18, 2025
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: Over a year
- Location: Ho Chi Minh, Vietnam
- Employment type: Full-time[Apply on SGS’s careers site →](https://jobs.smartrecruiters.com/SGS/744000082583855-customer-service-hll)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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