[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All SGS jobs](https://jobs.opennash.com/companies/sgs/) · [Search jobs](/search/)

SGS · Ho Chi Minh City, Vietnam

# Senior Customer Service

Ho Chi Minh City, Vietnam Full-time Senior individual contributor Customer Support 

Listed on SGS’s official careers site. Posted March 19, 2026. Check that it is still open and apply there.
[Apply on SGS’s careers site →](https://jobs.smartrecruiters.com/SGS/744000115596418-senior-customer-service)

[OpenNash Jobs](https://jobs.opennash.com/) / [SGS](https://jobs.opennash.com/companies/sgs/) / Senior Customer Service

## Job description

- Organize the resource of team to perform daily operation relevant to inquiries, samples receipt/ dispatch, test reports, debt collection, etc.
- Coordinate with Sales to approach clients (targeting Chinese clients) for generating revenue/ profit
- Support line supervisor for handling both internal and external complaints relating CS issues and support to reply to clients on time for complaints relating operation
- Propose and review training needs and implement training as plan of team
- Working with lab supervisors for ensuring all job complete ontime to client
- Review all test report before sending them to client- Undertake any other duties relevant to CS/report of Lab when deemed as appropriate by Line Supervisor (or higher level)

## Qualifications

- University graduation with related background
- At least 3 years experience working in CS of laboratory testing field
- Good typing and computer skills
- Good communication skill in both Vietnamese and English

## At a glance
- Posted by the employer: Mar 19, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 214 days
- Location: Ho Chi Minh City, Vietnam
- Employment type: Full-time[Apply on SGS’s careers site →](https://jobs.smartrecruiters.com/SGS/744000115596418-senior-customer-service)

## More jobs at SGS

### [Business Development Executive (Chinese Speaking)](https://jobs.opennash.com/companies/sgs/jobs/ebfb44763a05dec01a5d/)

Ho Chi Minh City, Vietnam

### [Field Technician_AGRI](https://jobs.opennash.com/companies/sgs/jobs/ad1568146452a2bab891/)

Ho Chi Minh City, Vietnam

### [HR Business Partner (HRBP) Manager - H&N](https://jobs.opennash.com/companies/sgs/jobs/931d1152cba7b04db5ab/)

Ho Chi Minh City, Vietnam

### [Inspector_C&P Inspection HCM](https://jobs.opennash.com/companies/sgs/jobs/f34ad876e33a625ae391/)

Ho Chi Minh City, Vietnam

## Similar jobs at other companies

### [Food Service Customer Service Representative](https://jobs.opennash.com/companies/couche-tard/jobs/d002e32f6351e8e6bc39/)

Couche Tard 

### [Field Service Technician - Chicago, IL Mobility Customer Service](https://jobs.opennash.com/companies/siemens/jobs/b78bbec4eb6830408f1e/)

Siemens 

### [Service Line Head for Circularity Services (Electrification & Automation Customer Service)](https://jobs.opennash.com/companies/siemens/jobs/cfe528bb031fdf1eea06/)

Siemens 

### [Internship: Customer Operations Department: customer service and order management](https://jobs.opennash.com/companies/abb/jobs/049e0b970d53505d0f6e/)

ABB · Sant Quirze del Valles, Barcelona, Spain

### [Customer Service Representative](https://jobs.opennash.com/companies/safran/jobs/33f7b49d4bc6ca16e34a/)

Safran · Peachtree City

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)