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S.F. Holding · 安徽省/合肥市

# 运营支持专员

安徽省/合肥市 

Listed on S.F. Holding’s official careers site. Posted September 25, 2025. Check that it is still open and apply there.
[Apply on S.F. Holding’s careers site →](https://crs-pub.sf-express.com/recruitcenter/#/positionDetail/107992?jobId=66009&role=3)

[OpenNash Jobs](https://jobs.opennash.com/) / [S.F. Holding](https://jobs.opennash.com/companies/sf-holding/) / 运营支持专员

## Job description

### 职责
- 负责客服运营团队过程监控与管理，发布运营策略并推动有效落地，确保客服服务质量。
- 核算客服运营关键指标及监控交付达成，输出问题及调整建议，辅助资源调整及管理决策。
- 更新迭代流程与知识库维护，协助更新客服知识库、话术库，执行既定工作流程并反馈问题，助力流程优化。
- 负责二线客服岗业绩结果评价机制搭建及管理应用，平台及商家履约交付业绩目标达成推进。
- 完成上级负责人交办的其他工作任务。

### 任职要求

1.本科及以上学历 2.具备丰富的工作经验，能独立处理问题进行闭环并且能够完成二线客服岗业绩结果评价机制搭建及管理应用，平台及商家履约交付业绩目标达成推进。

## At a glance
- Posted by the employer: Sep 25, 2025
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: Over a year
- Location: 安徽省/合肥市[Apply on S.F. Holding’s careers site →](https://crs-pub.sf-express.com/recruitcenter/#/positionDetail/107992?jobId=66009&role=3)

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