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S.F. Holding · 上海市

# 质量运营高专员/级专员

上海市 

Listed on S.F. Holding’s official careers site. Posted March 31, 2026. Check that it is still open and apply there.
[Apply on S.F. Holding’s careers site →](https://crs-pub.sf-express.com/recruitcenter/#/positionDetail/112103?jobId=68836&role=3)

[OpenNash Jobs](https://jobs.opennash.com/) / [S.F. Holding](https://jobs.opennash.com/companies/sf-holding/) / 质量运营高专员/级专员

## Job description

### 质量目标管理
- 负责客诉质量目标的制定、分解与过程管理，确保质量指标的有效落实与动态调整。

### 客诉监控体系建设
- 建立客诉监控体系，聚焦异常波动与重点问题分析，制定并落实管控机制，推动闭环改善。

### 数字化质量监控
- 完善质量报表工具，建立数字化质量监控平台，实现异常主动监控与风险前置预警。

### 质量考评与培训
- 制定并落实区域公司质量考评方案，组织开展客诉流程、质量管控方法与案例分析培训。

### 任职要求

外聘：
- 本科及以上学历
- 有快递物流或仓储行业营运质量管理相关工作经验，有冷链工作经验优先。

### 工作地点
- 上海 内聘： 1、本科及以上学历，上一年度绩效B2及以上； 2、有营运质量专业岗或管理岗工作经验，有仓储工作经验优先。

## At a glance
- Posted by the employer: Mar 31, 2026
- First seen by OpenNash: Oct 12, 2026
- Last checked: Oct 19, 2026
- Listed for: 202 days
- Location: 上海市[Apply on S.F. Holding’s careers site →](https://crs-pub.sf-express.com/recruitcenter/#/positionDetail/112103?jobId=68836&role=3)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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