[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/) ServiceNow # Director Sales Operations Management - Deal Desk (Security) London, GREATER LONDON, United Kingdom Remote Full-time Director Security Listed on ServiceNow’s official careers site. Posted October 16, 2026. Check that it is still open and apply there. [Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000156007629-director-sales-operations-management-deal-desk-security-) [OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Director Sales Operations Management - Deal Desk (Security) ## Job description ### What you get to do in this role Team Leadership & Capability Development Lead, coach, and develop a team of Deals Operations and Commercial Strategy professionals. Establish performance goals, career development plans, and operational priorities. Create scalable processes, tools, and templates that improve deal quality and sales productivity. Foster a culture of collaboration, customer focus, and continuous improvement. Strategic Deal Engagement Personally support the organization's largest, most complex, and highest-priority opportunities. Partner with Sales Leadership on commercial strategy and deal execution. Review and provide guidance on pricing models, proposals, and solution recommendations created by team members. Act as an escalation point for complex commercial scenarios. Customer-Facing Proposal & Commercial Strategy Oversee creation of customer-facing proposals, executive presentations, pricing summaries, and business cases. Ensure commercial narratives clearly communicate value, pricing rationale, and solution recommendations. Drive consistency in proposal quality, messaging, and commercial positioning. Product & Use Case Alignment Partner with Product, Solution Consulting, and Sales teams to ensure customer requirements are effectively translated into commercial recommendations. Guide sales teams on product selection, packaging, and strategic positioning. Ensure proposed solutions align with customer goals and organizational priorities. Sales Enablement & Operational Excellence Develop programs that increase seller competency in commercial discussions, pricing strategy, and proposal effectiveness. Establish reporting and metrics to evaluate deal support effectiveness and sales adoption. Identify opportunities to streamline deal workflows and improve sales productivity. Drive best practices across opportunity qualification, commercial engagement, and proposal development. ## Qualifications To be successful in this role you have: 10+ years of experience in Sales Operations, Revenue Operations, Commercial Strategy, Deal Support, or Deal Operations. 3+ years leading or mentoring teams in a sales support, commercial, or operations environment. Experience supporting enterprise software or SaaS organizations through complex sales cycles. Strong expertise in pricing strategy, deal modeling, customer-facing proposal development, and commercial operations. Proven ability to coach sales teams and influence executive stakeholders. Exceptional communication, leadership, and organizational skills. Ability to balance strategic leadership responsibilities with hands-on engagement in key opportunities. JV20 ## At a glance - Posted by the employer: Oct 16, 2026 - First seen by OpenNash: Oct 17, 2026 - Last checked: Oct 17, 2026 - Listed for: 1 day - Location: London, GREATER LONDON, United Kingdom - Work arrangement: Remote - Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000156007629-director-sales-operations-management-deal-desk-security-) ## More jobs at ServiceNow ### [PS, Solution Architect ( Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/b59fce16befbe1a6eff7/) London, GREATER LONDON, United Kingdom ### [Senior Solutions Sales Executive ( Armis / Veza)](https://jobs.opennash.com/companies/servicenow/jobs/0c84ceb0b287e0af100b/) London, GREATER LONDON, United Kingdom ### [Advisory Solution Consultant (Pre-Sales), Security Operations – Sydney or Melbourne](https://jobs.opennash.com/companies/servicenow/jobs/6aa5cf7e4410c3e02122/) Sydney, NSW, Australia ### [Advisory Solution Consultant – Security, Identity & Exposure Management - East Coast-Banking (Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/ea7f9e9d582c070ee848/) Philadelphia, Pennsylvania, United States ### [Chief Transformation Officer – Governance, Risk & Cybersecurity, APAC](https://jobs.opennash.com/companies/servicenow/jobs/54e85bcbed645c1fe2e9/) Sydney, Australia ## Similar jobs at other companies ### [Director of Sales Operations and Strategic Programs](https://jobs.opennash.com/companies/siemens/jobs/8a73eb814a1ecaf29efe/) Siemens ### [Director Area Operations and Sales PPL CZ](https://jobs.opennash.com/companies/deutsche-post/jobs/72b89f6effbbe28360d8/) Deutsche Post · Prague, Praha, hlavní město, Czech Republic ### [Responsable des Opérations/ Facility Management Gif sur Yvette F/H Gif-sur-Yvette, Ile-de-France Gif-sur-Yvette, Ile-de-France PRICING ANALYSIS / SALES PRICING ANALYSIS / SALES Permanent](https://jobs.opennash.com/companies/vinci/jobs/e079087141d3fdf9c967/) VINCI · Yvette, SUR, GIF, France, DE, ILE ### [Director Product Management](https://jobs.opennash.com/companies/target/jobs/07865af2e7eb2d7b8431/) Target · Bangalore, India ### [Director, Operations Planning & Performance Management](https://jobs.opennash.com/companies/amgen/jobs/1abbf158d5bda0c04639/) Amgen · India - Hyderabad OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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