[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/) ServiceNow # Manager, Expert Services (Armis) London, GREATER LONDON, United Kingdom Full-time Manager or lead Consulting Listed on ServiceNow’s official careers site. Posted October 1, 2026. Check that it is still open and apply there. [Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153001563-manager-expert-services-armis-) [OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Manager, Expert Services (Armis) ## Job description ### What you get to do in this role Team Leadership & Management Lead and mentor an international team of Deployment Engineers and Project Managers, scaling the organization to support growing delivery demands outside the Americas. Own and scale the partner ecosystem across international regions, driving the Armis partner enablement strategy and managing partner-delivered functions internationally. Manage resource allocation and workload balancing to ensure project health. Drive a culture of accountability, reinforcing global processes and roles/responsibilities to maintain alignment with the worldwide delivery organization. Cross-Functional Collaboration Partner with Sales, Customer Success, and Partner Success teams across international regions to ensure seamless transitions from initial deployment to long-term adoption. Act as the international stakeholder in the sales-to-delivery handoff process, representing delivery interests consistently across international regions. Work with Product and Engineering teams to manage and prioritize feature requests and technical requirements. Align processes and workflows across international regions to ensure consistency and adherence to global standards. Delivery Excellence & Value Realization Ensure the timely delivery of all projects across international regions, tracking rigorously against deployment timelines and department objectives. Drive "Value Realization" by ensuring technical configurations align with the customer’s specific business outcomes and security use cases. Act as the primary point of contact for escalations across international regions, resolving complex delivery blockers with urgency. Reporting & Governance Maintain high-level executive reporting, providing leadership with clear visibility into project status, risks, and performance KPIs across international regions. Standardize delivery workflows across international regions in accordance with Armis' global best practices, ensuring consistency across international teams. ## Qualifications To be successful in this role you have: 5 years of experience in Professional Services, Technical Delivery, or Customer Success within the Cybersecurity or enterprise SaaS space, including experience operating across multiple international markets. ### Management At least 5 years of management experience leading global teams, with proven experience leading larger, geographically distributed organizations, including managing people managers, technical roles (Engineers), and operational roles (Project Managers) across multiple countries and regions. ### International Leadership Demonstrated success leading delivery organizations across international regions, with the ability to align international teams, partners, and processes under a unified operating model. ### Communication Exceptional verbal and written communication skills, with the ability to present technical data to C-suite executives. ### Technical Proficiency Strong understanding of enterprise networking, IoT/OT security, and the Armis product suite. ### Problem Solving A track record of managing high-pressure customer escalations and driving them to resolution. ### Customer Facing We are looking for a people-first communicator to take on this customer-facing role. ### Travel Willingness to travel up to 25% of the time is required for this position. JV20 ## At a glance - Posted by the employer: Oct 1, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 16 days - Location: London, GREATER LONDON, United Kingdom - Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153001563-manager-expert-services-armis-) ## More jobs at ServiceNow ### [Senior Manager, Customer Success Management (Armis)](https://jobs.opennash.com/companies/servicenow/jobs/b45fde3268ec3c2a2da1/) London, GREATER LONDON, United Kingdom ### [Advisory AI Foundry Architect](https://jobs.opennash.com/companies/servicenow/jobs/563454b8a883fcbfef2e/) Mumbai, Maharashtra, India ### [Advisory Solution Consultant](https://jobs.opennash.com/companies/servicenow/jobs/931e76082a63202c02e7/) Amsterdam, Netherlands ### [Advisory Solution Consultant](https://jobs.opennash.com/companies/servicenow/jobs/efc59591aa95372178b1/) Gurgaon, India ### [Advisory Solution Consultant](https://jobs.opennash.com/companies/servicenow/jobs/0cb7a47e147f6bfe3f25/) Mumbai, Maharashtra, India ## Similar jobs at other companies ### [Process Expert - Finance & Procurement Services](https://jobs.opennash.com/companies/siemens/jobs/9ae4bca1c311775948c4/) Siemens ### [Senior Expert (m/w/d) QC Services](https://jobs.opennash.com/companies/daiichi-sankyo/jobs/fcabb0f5a2a28cd6da40/) Daiichi Sankyo · Pfaffenhofen an der Ilm, DEU ### [Expert Trust Services - Estate settlement](https://jobs.opennash.com/companies/national-bank-of-canada/jobs/dc07dd631f505110c2a2/) National Bank of Canada ### [Expert (m/w/d) Engineering Services / SAP Digital Maintenance Processes](https://jobs.opennash.com/companies/daiichi-sankyo/jobs/65b2bb4f34d022e8bbf5/) Daiichi Sankyo · Pfaffenhofen an der Ilm, DEU OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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