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ServiceNow · Seoul, Korea, republic of

# Sr Advisory Solution Consultant, CRM (Korea)

Seoul, Korea, republic of Full-time Senior individual contributor Consulting 

Listed on ServiceNow’s official careers site. Posted May 3, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000124292409-sr-advisory-solution-consultant-crm-korea-)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Sr Advisory Solution Consultant, CRM (Korea)

## Job description

As a Solution Consultant for the South Korea market, you will play a pivotal role in helping large organizations across different industries accelerate digital transformation and enhance customer engagement through innovative CRM solutions. You will partner with Sales, Product Management, and Executive Leadership to deliver technical expertise and strategic guidance throughout the sales cycle. This role requires a deep understanding of enterprise priorities, compliance requirements, and regional business dynamics.

### What You’ll Do

As the CRM Solution Consultant, you will leverage your technical and domain expertise to develop, position, and deliver product-specific solutions during sales engagements, while supporting quarterly and annual sales objectives for your region.

Key responsibilities include: Partner with Sales as a trusted technical advisor and domain expert to support CRM solution sales Lead discovery workshops tailored to enterprise needs, uncovering challenges such as customer lifecycle management, partner engagement, operational visibility, and omnichannel experiences. Deliver compelling product demonstrations that showcase how our solutions align with digital transformation strategies and enterprise modernization initiatives.

Respond to technical and product-related inquiries from enterprise customers, partners, and internal teams, ensuring alignment with regional data privacy laws and compliance standards Collaborate with Product Management to provide feedback on enhancements that address unique enterprise needs, such as integration with ERP systems, advanced analytics, and AI-driven workflows. Share best practices and reusable assets with peers to improve team efficiency and effectiveness in enterprise-focused engagements.

Stay informed on competitive landscape and regulatory changes, including emerging technology trends and enterprise compliance requirements Represent the company at enterprise events, including regional technology forums, leadership summits, and industry trade shows.

### What We’re Looking For

To succeed in this role, you should bring: CRM Expertise: Deep hands-on experience in CRM and customer experience, with strong knowledge of service, sales, lead & opportunity management.

### AI Integration Mindset

Ability to leverage or critically evaluate AI in workflows, decision-making, and problem-solving within CRM contexts for enterprise use cases.

### Enterprise Experience

Proven track record engaging with large organizations Regulatory Knowledge: Familiarity with regional compliance frameworks such as PIPA Communication Skills: Exceptional ability to translate complex technical concepts into clear, business-oriented language for senior enterprise stakeholders.

### Analytical & Problem-Solving Skills

Innovative thinker with a focus on process improvement and delivering customer-centric value.

### Collaboration

Proven ability to work effectively in cross-functional, global teams.

## Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of pre-sales solution consulting or sales engineering experience Proficiency with the ServiceNow platform or technical expertise with cloud software solutions Experience working collaboratively with product management, product marketing, partners, and professional services Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence

## At a glance
- Posted by the employer: May 3, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 167 days
- Location: Seoul, Korea, republic of
- Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000124292409-sr-advisory-solution-consultant-crm-korea-)

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