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ServiceNow · Staines, United Kingdom

# Client Director Telco

Staines, United Kingdom Full-time Director Executive & Management 

Listed on ServiceNow’s official careers site. Posted October 19, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000156261576-client-director-telco-)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Client Director Telco

## Job description

You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.

### What you get to do in this role
- Provide strategic leadership and partnership to clients, serving as the relationship manager between your customers and ServiceNow
- Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams
- Oversee growth of global accounts, including development and deployment of worldwide resources
- Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
- Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
- Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services

## Qualifications

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a

Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations) Experience exceeding sales targets Experience leading a virtual or matrixed team Understanding of broad, macro-level business IT needs for a prospective client Travel up to 50% (depending on geography/region) FD21

## At a glance
- Posted by the employer: Oct 19, 2026
- First seen by OpenNash: Oct 24, 2026
- Last checked: Nov 7, 2026
- Listed for: 19 days
- Location: Staines, United Kingdom
- Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000156261576-client-director-telco-)

## Hiring at ServiceNow
- Open jobs: 670
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Weekly hiring report](/reports/hiring/)

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