[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/)

ServiceNow · Bangalore, Karnataka, India

# Senior Technical Writer

Bangalore, Karnataka, India Full-time Senior individual contributor 

Listed on ServiceNow’s official careers site. Posted September 29, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000152327069-senior-technical-writer)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Senior Technical Writer

## Job description

### What you get to do in this role
- Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy
- Provide input to help shape future content strategy for the product or business unit you help to support
- Contribute to the continued evolution of ServiceNow’s content development processes, DITA-based information model, and writing style and standards
- Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support

## Qualifications

### Basic Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Demonstrate English language proficiency through an assessment via HackerRank, evaluating grammar, sentence structure, and skills in clear, user-centric, and procedural writing.

Understanding of content development life cycles and processes
- 5+ years work experience in technical communication Samples of your prior technical writing work or other writing that demonstrates your ability to communicate complex ideas and technical information clearly Experience authoring in the Darwin Information Typing Architecture (DITA) or another XML-based structured authoring architecture Experience independently planning, creating, and delivering documentation in a fast-paced, globally distributed software development environment
- Ability and eagerness to demonstrate leadership by mentoring other writers, adapting quickly to changing priorities, and helping diverse cross-functional teams collaborate effectively to deliver exceptional results

## At a glance
- Posted by the employer: Sep 29, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 10, 2026
- Listed for: 11 days
- Location: Bangalore, Karnataka, India
- Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000152327069-senior-technical-writer)

## More jobs at ServiceNow

### [Customer Success Executive](https://jobs.opennash.com/companies/servicenow/jobs/30cf70865bb868562e96/)

Bangalore, Karnataka, India

### [Director - India Reseller Channel](https://jobs.opennash.com/companies/servicenow/jobs/e7c9270c51e3de10a520/)

Bangalore, Karnataka, India

### [Mgr, Software Engrg Mgmt](https://jobs.opennash.com/companies/servicenow/jobs/5dea3999dd898d2e8278/)

Bangalore, Karnataka, India

### [Principal Platform Architect](https://jobs.opennash.com/companies/servicenow/jobs/18af25356fd2f59a2019/)

Bangalore, Karnataka, India

## Similar jobs at other companies

### [Manager - Request for Proposal Writer](https://jobs.opennash.com/companies/hsbc-holdings/jobs/62cfbfbb1b268f05281f/)

HSBC Holdings · Bangalore, Karnataka, India

### [Analyst Technical Writer](https://jobs.opennash.com/companies/merck-kgaa-germany/jobs/0ac236ecc2354ebb3eeb/)

Merck KGaA, Darmstadt, Germany and its affiliates · Bangalore, Karnataka, India

### [Senior Technical Writer](https://jobs.opennash.com/companies/hitachi/jobs/df35febf9cbb138910ad/)

Hitachi · Remote

### [Senior Technical writer](https://jobs.opennash.com/companies/hitachi/jobs/2e5ec1f86e788153c5ab/)

Hitachi · Ukraine

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)