[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/) ServiceNow · Tokyo, Japan # Partner Onboarding Program Specialist Tokyo, Japan Full-time Operations Listed on ServiceNow’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153631431-partner-onboarding-program-specialist-) [OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Partner Onboarding Program Specialist ## Job description ### What you get to do in this role - Handle inquiries from companies that are not yet ServiceNow partners regarding the ServiceNow Partner Program, providing program explanations and follow-up through online or in-person meetings - Respond to a wide range of inquiries from newly onboarded partners — training content, licensing structure, product overviews, and more — working collaboratively with internal stakeholders - Drive partner enablement by actively leveraging existing partner training and enablement programs - Plan and run networking events that connect implementation partners and reseller partners with ServiceNow skills, expanding the Partner Ecosystem - Identify technically strong implementation partners as Focus - Partners and support their advancement to higher partner tiers, including through regular cadence meetings - Connect partner and ServiceNow account teams to help create new business opportunities Read and accurately interpret the English-language source materials underlying the program, and produce Japanese-language materials for internal and external use - Maintain partner tier status and keep partner information up to date in internal tools Manage KPIs and produce regular reporting on Partner Ecosystem growth - Contribute to ServiceNow's partner business growth through other initiatives that expand the Partner Ecosystem - Communicate effectively with business partners — a critical aspect of this role - Collaborate with key business stakeholders, IT, external partners, and third-party software vendors to deliver effective, resilient solutions - Manage multiple projects and tasks in parallel, prioritizing effectively to deliver results amid competing business demands ## Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Flexible communication and presentation skills with internal and external stakeholders Prior experience in new-partner onboarding in the IT industry is strongly preferred - Ability to quickly learn new product knowledge and apply it to day-to-day work A proactive mindset for using AI to improve personal efficiency and maximize business outcomes English reading proficiency: most source materials for the program are in English, so accurate comprehension and the ability to produce Japanese-language materials from them is required; fluent spoken English is not necessary Project management skills to manage multiple partners and events in parallel - Strong ownership, with the ability to identify and engage the right internal stakeholders on one's own initiative Logical thinking to independently devise initiatives that drive Partner Ecosystem growth A hospitality mindset focused on building long-term partner relationships - Strong teamwork and interpersonal skills ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 11 days - Location: Tokyo, Japan - Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153631431-partner-onboarding-program-specialist-) ## More jobs at ServiceNow ### [Advisory Solution Consultant](https://jobs.opennash.com/companies/servicenow/jobs/b5cb8a957876ffdece52/) Tokyo, Japan ### [Advisory Solution Consultant - Data & Analytics](https://jobs.opennash.com/companies/servicenow/jobs/5b230c8eb9d3e180c159/) Tokyo, Japan ### [Advisory Solution Consultant - Enterprise](https://jobs.opennash.com/companies/servicenow/jobs/3f0298ce65c9daca532f/) Tokyo, Japan ### [Advisory Solution Consultant - Finance](https://jobs.opennash.com/companies/servicenow/jobs/c9c2aa51e25dc9d3b992/) Tokyo, Japan ### [Associate Enterprise Account Executive - Manufacturing](https://jobs.opennash.com/companies/servicenow/jobs/720d2b39b6787242d9e1/) Tokyo, Japan ## Similar jobs at other companies ### [Partner Advocacy & Lifecycle Program Manager](https://jobs.opennash.com/companies/siemens/jobs/0cb28ce14901391f9ade/) Siemens ### [Principal Program Manager, Taiwan Lab & Partner Engineering](https://jobs.opennash.com/companies/microsoft/jobs/e9a2b9055257b9c03187/) Microsoft · Taiwan, Taipei City, Taipei ### [Sales Operations Manager – Partner Program & Operations, Asia Pacific Zone](https://jobs.opennash.com/companies/siemens/jobs/be38c53fc65993f0d755/) Siemens ### [Business Program Manager - Delivery Partner Management](https://jobs.opennash.com/companies/microsoft/jobs/c705bfb03182285882f7/) Microsoft · Japan, Tokyo-to, Tokyo, Multiple Locations ### [Lead Partner Onboarding French Africa](https://jobs.opennash.com/companies/delivery-hero/jobs/6cd56e50e2d2036f260c/) Delivery Hero · Casablanca, Morocco OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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