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ServiceNow · Fort Meade, MD

# Principal Technical Consultant, Federal - TS/SCI w/ FSP Clearance

Fort Meade, Maryland, United States Full-time Senior individual contributor $165,500 - $255,580 Consulting 

Listed on ServiceNow’s official careers site. Posted August 12, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000143178379-principal-technical-consultant-federal-ts-sci-w-fsp-clearance)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Principal Technical Consultant, Federal - TS/SCI w/ FSP Clearance

## Job description

The Role The Principal Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

### What you get to do in this role

Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards
- Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders
- Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes
- Lead customer design workshops across multiple ServiceNow platform products and capabilities.

Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
- Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement
- Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
- Develop required integration components (SSO, LDAP, etc.) with multiple systems
- Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution Juggle multiple and complex projects/initiatives Promoting continuous improvement practices for delivery/engagement materials Supporting specific sales activities when required Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request

## Qualifications

### Qualifications

Active TS/SCI Clearance with Full Scope Polygraph (FSP)
- 5+ years of experience working within or directly supporting US federal agencies, with strong familiarity with classified environment constraints (self-hosted infrastructure, offline release cycles, accreditation processes, cross-domain solutions)
- 8+ years of hands-on technical experience in complex enterprise environments - this may include enterprise IT platforms, ITSM tooling, ERP systems, cloud infrastructure, or similar - with demonstrated depth in integrations, data architecture, and portal/workflow design
- Proven ability to operate as a trusted technical advisor: presenting architectural options with tradeoffs, pushing back on unsound requirements constructively, and aligning diverse stakeholders
- Strong working knowledge of enterprise infrastructure concepts: LDAP, SSO/SAML, VPN, SSL, network architecture, and security boundary design Experience with web technologies: XML, HTML, JavaScript, web services, APIs, middleware
- Familiarity with data management, database design, and enterprise data governance
- Strong interpersonal and communication skills; able to present confidently to senior government stakeholders and navigate organizational complexity Experience integrating AI-driven tools or workflows into delivery processes or solution design Preferred Direct ServiceNow experience (configuration, development, or administration) - candidates with adjacent platform experience and the profile above are strongly encouraged to apply ServiceNow certifications (CSA, CAD) or willingness to certify within the first 6 months Experience with ServiceNow-specific capabilities: CMDB/CSDM, Domain Separation, MID Server architecture, Vault, Edge Encryption, Data Privacy, GCC Experience with ServiceNow Government Community Cloud (GCC) or similar government-specific SaaS deployments For positions in this location, we offer a base pay of $165,500 - $255,580 plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

## At a glance
- Posted by the employer: Aug 12, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 99 days
- Location: Fort Meade, Maryland, United States
- Employment type: Full-time
- Pay: $165,500 - $255,580[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000143178379-principal-technical-consultant-federal-ts-sci-w-fsp-clearance)

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