[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/) ServiceNow # Sr. Analyst, Strategic Partner Operations San Diego, CALIFORNIA, United States Remote Full-time Senior individual contributor $94,000 - $155,100 Operations Listed on ServiceNow’s official careers site. Posted October 6, 2026. Check that it is still open and apply there. [Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153822267-sr-analyst-strategic-partner-operations) [OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Sr. Analyst, Strategic Partner Operations ## Job description ### Key Responsibilities External Partner Relationship & Strategic Alignment - Serve as the primary Pre-Buy contact for ServiceNow's largest GSI — trusted by partner operations leads, finance teams, and executive stakeholders as the go-to for deal structure, exceptions, and escalations - Own the weekly operating cadence: burndown reviews, pipeline calls, and exception handling across all GEOs with full partner visibility into inventory, deal status, and quarter-end risk - Balance partner advocacy with internal compliance — protecting partnership health while ensuring Pre-Buy motions meet revenue recognition, compensation, and policy requirements ### Pre-Buy Program Management & GTM Execution - Own end-to-end Pre-Buy execution working cross functionally as a project management removing barriers and providing escalation points: Reviewer (not owner) of inventory tracking, burndown processing, OPTY validation, add-backs, swaps, and leftover reconciliation across both active contracts - Produce weekly reporting for executive readouts — PPC burndown by GEO and forecast stage (Commit / Expect / Upside / Pre-Pipeline), closed transactions, and remaining inventory with bridge normalization Proactively identify slow-burn patterns, stranded inventory, and expiration risks; surface to leadership with context and recommended action before they escalate ### Sales Strategy & Channel Enablement - Partner with GPLs GPS, and GPMs to identify pipeline opportunities that can be accelerated through the Pre-Buy motion — operating as a strategic sales partner, not a processor - Own field enablement with sales and the partner: playbooks, burndown SOPs, and partner-facing reference materials that reduce recurring questions and speed deal execution - Serve as the first escalation point for field issues — mis-bookings, policy gray areas, comp disputes — resolving or packaging for leadership with a clear recommendation ### Cross-Functional Orchestration & Governance - Coordinate across Deal Desk, Revenue Operations, Finance, Legal, and Comp to drive clean approvals and maintain a single source of truth for all Pre-Buy and LOI decisions Own LOI governance: interpret contract language, translate into booking and comp guidance, and prevent LOI actions from triggering unintended downsell or GRR distortion - Prepare executive-ready materials — business cases, risk flags, approval tracking, and QBR packages — for the PreBuy Committee and senior leadership ## Qualifications ### Required Qualifications - 5+ years in Channel Sales, Partner Operations, GTM Operations, or Sales Strategy in global enterprise SaaS Direct experience working with or within a large GSI or strategic channel partner — understands how GSIs structure deals, allocate budgets, and consume licenses - Strong program management discipline: runs multi-stakeholder programs with clear milestones and exec visibility without hand-holding Self-starter with a track record of stepping into ambiguity, diagnosing what's broken, and building durable process independently Experience owning channel sales motions: deal intake, pipeline forecasting, compensation treatment, and partner-facing reporting cadences Comfort with enterprise SaaS deal mechanics: NNACV/ACV, GRR/NRR, revenue bridge normalization, and crediting models - Ability to influence across Finance, Legal, Deal Desk, and Comp without direct authority - Operates with calm urgency in high-stakes, quarter-end environments with competing priorities ### Preferred Qualifications Experience with prepaid, or inventory-based GTM models; familiarity with burndown accounting and OPTY reconciliation mechanics Prior experience supporting a large GSI relationship (Cognizant, Infosys,) at global scale - Proficiency with Salesforce, Power BI, and advanced Excel for operational reporting - Familiarity with LOI structures, deal governance, and revenue bridge accounting Experience managing GEO-distributed programs across EMEA, AMS, and APAC JV20 For positions in this location, we offer a base pay of $94,000 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. ## At a glance - Posted by the employer: Oct 6, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 11 days - Location: San Diego, CALIFORNIA, United States - Work arrangement: Remote - Employment type: Full-time - Pay: $94,000 - $155,100[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153822267-sr-analyst-strategic-partner-operations) ## More jobs at ServiceNow ### [Manager, Strategic Partner Operations](https://jobs.opennash.com/companies/servicenow/jobs/afc28ab013667f4c54b7/) San Diego, CALIFORNIA, United States ### [Brand Strategist](https://jobs.opennash.com/companies/servicenow/jobs/3d90fbb53aee6fea8508/) San Diego, CALIFORNIA, United States ### [Business Development Representative (Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/5f1d10522da042c9496c/) San Diego, CALIFORNIA, United States ### [Enterprise Account Exec, Enterprise Tech (Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/c5ca33a4595d0d08d54e/) San Diego, CALIFORNIA, United States ### [Partner Manager](https://jobs.opennash.com/companies/servicenow/jobs/a6b9bc4ef24652ffcfca/) San Diego, CALIFORNIA, United States ## Similar jobs at other companies ### [Strategic Operations Research Analyst - E2](https://jobs.opennash.com/companies/lockheed-martin/jobs/308b8b7af523fd2ce467/) Lockheed Martin · Springfield, VA ### [Strategic Operations Research Analyst - Early Career](https://jobs.opennash.com/companies/lockheed-martin/jobs/f867d040d5e282d721d5/) Lockheed Martin · Palmdale, CA ### [Strategic Talent Sourcing Partner - Sales & Marketing](https://jobs.opennash.com/companies/deutsche-post/jobs/39f551127384a313e8de/) Deutsche Post · Atlanta, Georgia, United States of America ### [Principal Strategic Operations Lead](https://jobs.opennash.com/companies/microsoft/jobs/3075a642d4e9a5719f0a/) Microsoft · United States, Multiple Locations ### [Strategic Financing Solutions – Analyst](https://jobs.opennash.com/companies/jpmorganchase/jobs/582406b1c9293796add0/) JPMorganChase · New York, NY, United States OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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