[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/) ServiceNow · Mountain View, CA # Sr Staff Inbound Product Manager Mountain View, California, United States Full-time Manager or lead $190,900 to $334,100 Product Listed on ServiceNow’s official careers site. Posted October 9, 2026. Check that it is still open and apply there. [Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000154774511-sr-staff-inbound-product-manager) [OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Sr Staff Inbound Product Manager ## Job description ### What you get to do in this role - Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue - Communicate product priorities and build consensus Assume stewardship responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries - Work with multiple teams to guide projects through development and bring high-quality products to life - Stay ahead of the curve on AI product trends and research, turning cutting-edge developments into strategic product bets and differentiated features - Integrate usability studies, research and market assessments into product requirements to enhance user satisfaction - Communicate complex problems into easily understood requirements and provide solutions - Develop multi-mode communications that convey a clear understanding of the needs of different audiences - Guide the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team ## Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, finding, or problem-solving. This may include using AI-powered tools, automating workflows, evaluating AI-derived insights, or exploring AI’s potential impact on the function or industry - 12+ years of software product management experience - Strong prioritization skills and the discipline to focus on high impact activities Experience defining and capturing product requirements and transforming them into a product roadmap Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions Experience driving solution development through big-picture solution development - Ability to serve as a team principal, and coach employees at lower levels - Proven experience shipping 1+ AI-native products from conception to production scale Deep working knowledge of Model Context Protocol (MCP) architecture, server design, and MCP-based system orchestration Understanding of Agent-to-Agent (A2A) communication protocols and multi-agent workflow design Hands-on familiarity with LLM capabilities, limitations, hallucination patterns, and prompt engineering trade-offs Experience architecting product solutions across multiple platforms or APIs (demonstrated ability to think through dependencies, handoff points, data flow) Deep knowledge of the HR technology landscape - Ability to assess vendor AI/LLM capabilities, data quality, and readiness for agentic workflows Experience with consumption-based pricing models or token-based economics in AI products FD21 For positions in this location, we offer a base pay of $190,900 to $334,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. ## At a glance - Posted by the employer: Oct 9, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 8 days - Location: Mountain View, California, United States - Employment type: Full-time - Pay: $190,900 to $334,100[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000154774511-sr-staff-inbound-product-manager) ## More jobs at ServiceNow ### [Senior Staff Inbound Product Manager - Agentic AI Platform - Moveworks](https://jobs.opennash.com/companies/servicenow/jobs/c06f83b3e9a7132cb55d/) Mountain View, California, United States ### [Staff Inbound Product Manager - Agentic AI EmployeeWorks](https://jobs.opennash.com/companies/servicenow/jobs/6ea3d55614528eb11c95/) Mountain View, California, United States ### [Staff Outbound Product Manager - AI Agentic Platform-Moveworks](https://jobs.opennash.com/companies/servicenow/jobs/5ceb77ca7f6aa8a8932b/) Mountain View, California, United States ### [Principal Systems Design Engineer](https://jobs.opennash.com/companies/servicenow/jobs/6e5d5503d7a935b495e8/) Mountain View, California, United States ### [Senior Staff Software Engineer, Developer Experience — Moveworks](https://jobs.opennash.com/companies/servicenow/jobs/ad8b89411d77a312d4b0/) Mountain View, California, United States ## Similar jobs at other companies ### [Staff Product Manager, Product Planning](https://jobs.opennash.com/companies/qualcomm/jobs/dcdd0a0e393a454ad60b/) Qualcomm · San Diego, California, United States of America ### [Staff Specialist Product Management](https://jobs.opennash.com/companies/infineon-technologies/jobs/e656612ed7e1c4a4e38f/) Infineon Technologies · Livonia, MI ### [Staff Product Engineer - Semiconductor](https://jobs.opennash.com/companies/infineon-technologies/jobs/e27f09153755e2aabfe9/) Infineon Technologies · San Jose, CA ### [Inbound Manager, Warehouse Operations (1st shift inbound)](https://jobs.opennash.com/companies/cardinal-health/jobs/dc70b4c0b1cb8628f62e/) Cardinal Health · Whitestown, IN OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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