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ServiceNow · Santa Clara, CA

# Senior Staff AI Security Engineer

Santa Clara, California, United States Full-time Senior individual contributor $190,900 - $334,100 Security 

Listed on ServiceNow’s official careers site. Posted September 8, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000148359929-senior-staff-ai-security-engineer)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Senior Staff AI Security Engineer

## Job description

Team Overview Platform Security Core builds foundational security infrastructure and AI-driven detection systems for enterprise-scale operations. Our mission is to make security proactive, intelligent, and seamlessly integrated into the ServiceNow platform. We are looking for a hands-on Senior Staff Engineer (Technical Leader) with deep expertise in machine learning systems, inference engines, and security architecture to lead next-generation AI security initiatives.

### Role Summary

As a Senior Staff AI Security Engineer, you will architect and deliver enterprise-scale AI security solutions that integrate machine learning, reasoning engines, and real-time inference into core security systems. You will bring strong technical leadership, hands-on machine learning depth, and the ability to design and operate intelligent security systems that learn and adapt. What You Get to Do in This Role Design and implement ML-driven security systems: Build machine learning algorithms for identity risk assessment, anomalous access detection, malware classification, and sensitive data discovery, applying agent guardrails, correlation from telemetry to detect misuse or malicious intent.

### Build inference engines and reasoning systems

Architect high-performance inference pipelines and contextual reasoning systems that apply models in real-time across distributed security decisions.

### Integrate AI into access control and identity

Apply machine learning to access control decisions—contextual analysis, adaptive authentication, behavioral biometrics, and identity confidence scoring.

### Develop attack detection and threat classification

Build ML models for malware detection, anomaly detection, and threat pattern recognition with focus on false-positive reduction, operational efficiency, precision and recall scores.

### Implement sensitive data detection and classification

Design AI systems for PII detection, data classification, and sensitive information governance at scale.

### Lead complex technical initiatives

Provide technical leadership for multi-quarter efforts that combine ML research, systems engineering, and security domain expertise.

### Architect modular, reusable ML systems

Build ML platforms, feature engineering frameworks, and model management infrastructure that teams can adopt and extend.

### Operate production AI systems

Design for observability, model performance monitoring, retraining workflows, and safe model deployment in security-critical environments.

### Collaborate across security and infrastructure

Work with teams across identity, access control, threat detection, and infrastructure to integrate AI solutions end-to-end.

### Research and evaluate emerging AI techniques

Stay current with advances in AI/ML—transformer models, reasoning engines, retrieval-augmented generation—and evaluate their applicability to security problems.

## Qualifications

To be successful in this role you have:

### Core Experience

Bachelor's degree with 10+ years of software development experience; OR Master's degree with 8+ years; OR PhD with 6+ years; OR equivalent work experience. Hands-on experience implementing machine learning algorithms from scratch—not just using libraries, but understanding how models work at a fundamental level. Deep programming expertise in Java and/or Python, including systems-level knowledge and performance optimization.

Proven track record building and deploying machine learning systems in production environments at significant scale.

### Strong fundamentals in computer science

algorithms, data structures, complexity analysis, system design, and distributed systems. AI/ML Systems Expertise Deep understanding of machine learning fundamentals: supervised learning, unsupervised learning, model evaluation, feature engineering, and model selection. Hands-on experience with neural networks, deep learning frameworks (TensorFlow, PyTorch), and modern model architectures.

### Experience training, tuning, and deploying models

hyperparameter optimization, regularization, preventing overfitting, and achieving production-grade model quality.

### Understanding of model inference

latency optimization, quantization, model serving infrastructure, and real-time prediction pipelines.

### Experience with LLMs and large-scale foundation models

fine-tuning, retrieval-augmented generation (RAG), prompt engineering at scale, and understanding of model weights and token economies.

### Knowledge of reasoning and agentic systems

how to apply contextual analysis, multi-step reasoning, and decision logic on top of models. Experience with feature engineering, feature stores, and ML data pipelines at scale.

### Familiarity with model observability and monitoring

detecting model drift, performance degradation, and retraining strategies. Security Architecture Expertise Deep knowledge of identity and access control systems: how authentication, authorization, and access decisions flow through enterprise systems.

### Experience applying machine learning to security problems

anomaly detection, attack classification, risk scoring, and threat pattern recognition.

### Understanding of sensitive data landscapes

PII detection, data classification frameworks, and data governance strategies.

### Familiarity with security operations

how detection systems, alert triage, and incident response workflows operate at scale. Knowledge of common attack patterns and threat models relevant to enterprise security.

### Experience integrating security solutions with platform infrastructure

API design, event streaming, and decision-making in critical paths.

### Nice to Have

Experience with Kafka, stream processing, or real-time data systems for security applications. Hands-on work with cryptography, zero-trust architectures, or OAuth/mTLS. Experience deploying models in regulated environments with compliance and governance requirements. Track record mentoring junior engineers and driving technical excellence across teams. Open-source contributions to ML or security projects. For positions in this location, we offer a base pay of $190,900 - $334,100, plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

## At a glance
- Posted by the employer: Sep 8, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 39 days
- Location: Santa Clara, California, United States
- Employment type: Full-time
- Pay: $190,900 - $334,100[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000148359929-senior-staff-ai-security-engineer)

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