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ServiceNow · Chicago, Illinois, United States

# Director, CRM Sales

Chicago, Illinois, United States Remote Full-time Director $151,150 - $224,775 Sales 

Listed on ServiceNow’s official careers site. Posted November 6, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000160305099-director-crm-sales-)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Director, CRM Sales

## Job description
- Build a team of direct CRM Account Executives to drive rapid new business sales growth in the region
- Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities
- Recruit, coach and mentor team members to drive excellence Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team Manage and report accurate forecast and pipeline to the business Achievement of annual sales goals on a quarterly and annual basis is required
- Engage and align effectively in C-level meetings in order to properly understand customer business requirements
- Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience

## Qualifications

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level Strong success in recruiting, coaching and managing an exceptional sales team Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.

Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection Experienced in driving sales process and drive effective working relationships with Sales Operations
- Ability to understand the 'bigger picture' and business drivers around IT Ability to build long term strategic and senior level relationships
- Ability to adapt and work effectively within a rapidly changing and growing environment
- Demonstrates strong business and financial acumen Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately
- Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem Ownership of driving successful pipeline generation activities developed by marketing or the partner community For positions we offer a base pay of $151,150 - $224,775, plus equity (when applicable), variable/incentive compensation and benefits.

Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

## At a glance
- Posted by the employer: Nov 6, 2026
- First seen by OpenNash: Nov 7, 2026
- Last checked: Nov 7, 2026
- Listed for: 1 day
- Location: Chicago, Illinois, United States
- Work arrangement: Remote
- Employment type: Full-time
- Pay: $151,150 - $224,775[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000160305099-director-crm-sales-)

## Hiring at ServiceNow
- Open jobs: 670
- New in the last 7 days: After two weekly collections
- Tracked since: Jul 10, 2026

[All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Weekly hiring report](/reports/hiring/)

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