[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/) ServiceNow · New York, United States # Technical Enablement Manager New York, United States Remote Full-time Manager or lead $126,800 - $221,900 Sales Listed on ServiceNow’s official careers site. Posted September 16, 2026. Check that it is still open and apply there. [Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000149901709-technical-enablement-manager) [OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Technical Enablement Manager ## Job description As the Cybersecurity Technology Enablement Manager, you will play a critical role in driving the success of our Post-Sales and technical field teams by developing and executing strategic enablement initiatives that enhance time-to-value, customer adoption, retention, and account expansion. In this role, you will leverage your deep technical cybersecurity background to bridge the gap between complex product architecture and field execution. In this role, you’ll collaborate closely with leaders across Customer Success, Delivery Assurance, Global Support, Product, and other cross-functional teams to refine and scale enablement programs that drive measurable business impact. You will take ownership of global post-sales technology enablement, ensuring alignment with company objectives while continuously optimizing programs based on data, customer telemetry, and field insights. Additionally, you will spearhead the evolution of technical onboarding and adoption frameworks, ensuring consistent and compelling execution throughout the post-implementation customer journey. This is a highly hands-on role. You won’t just design enablement strategies—you’ll be rolling up your sleeves and executing them. Success in this role means being in the trenches with post-sales teams, leading by doing, and demonstrating a deep personal ownership of both strategy and execution. This role requires a strategic mindset, technical credibility, strong leadership, and a passion for customer excellence. The ideal candidate is proactive, highly adaptable, and thrives in a fast-paced environment where field feedback fuels continuous improvement. ## Qualifications ### What You’ll Do Technical & Hands-On Enablement: Design, scope, and deliver deep-dive technical enablement motions—including lab environments, advanced architectural workflows, integrations, and live technical demos—for technical customer-facing roles. ### Onboarding & Ramping Assist with the Armis Ignite onboarding program for roles under the Customer Success organization to ensure new hires hit major technical and operational learning milestones by their 30th day. ### Technical Content Creation Design and organize training content using tools like PowerPoint, Word, Excel, Articulate Rise, and Camtasia, covering Armis product architecture, technical methodologies, systems, and tools. ### Live Training Events Partner with Subject Matter Experts, leadership, and the enablement team to create technical agendas, assign speakers, run event logistics, survey attendees, build proof of knowledge components (e.g., live demo evaluations, exams), and present outcome readouts to leadership. ### Presenting & Facilitation Deliver skillful public speaking, training, and technical workshop facilitation, including stage presentations to audiences of up to 400 attendees. ### Enablement Strategies Build and run targeted enablement motions around product releases and time-sensitive technical initiatives based on evolving business needs. ### Cross-Functional Communication Craft clear communications to ensure project stakeholders and learners across enablement programs remain informed and aligned. ### What You Bring Prior Technical Field Experience Background as a Solution Consultant / Pre-Sales Engineer, Customer Success Manager/Engineer, or Technical Account Manager within B2B SaaS or cybersecurity strongly preferred. ### Cybersecurity Domain Expertise Solid foundation in enterprise cybersecurity concepts, asset management, risk mitigation, and enterprise SaaS technology integrations. 5+ years of experience in technical enablement, Customer Success enablement, or technical training within cybersecurity or B2B SaaS. ### Demonstrated Technical Delivery Proven track record of explaining complex technical concepts, conducting live technical demonstrations, and evaluating technical competencies (exams, live demo certifications). ### Tooling Proficiency Experience with authoring tools (e.g., Articulate Rise), video editing tools (e.g., Camtasia), LMS/CMS platforms, and project management tools (e.g., Monday, Asana, Smartsheets). ### Leadership & Cross-Functional Alignment Strong leadership abilities with a track record of gaining buy-in from Product, Engineering, Customer Success, and leadership teams to accomplish shared goals. For positions in this location, we offer a base pay of $126,800 - $221,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. ## At a glance - Posted by the employer: Sep 16, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 31 days - Location: New York, United States - Work arrangement: Remote - Employment type: Full-time - Pay: $126,800 - $221,900[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000149901709-technical-enablement-manager) ## More jobs at ServiceNow ### [AVP Technical Sales Leader – Identity COE](https://jobs.opennash.com/companies/servicenow/jobs/3fd6ea4e392d006eb832/) New York, United States ### [Sr Dir, Sales Training (Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/cfa4555ef0fabd3688b7/) New York, United States ### [Strategic Partner Manager – GSI – Infosys, HCL, TCS (Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/765aff5381e55da213bc/) New York, United States ### [Strategic Partner Manager – GSI –KPMG, DXC (Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/1bc2ffea93b7d086f6ef/) New York, United States ### [Dir, Customer Success Operations (Armis/Veza)](https://jobs.opennash.com/companies/servicenow/jobs/544d07c5c2e5e03d2fb7/) New York, United States ## Similar jobs at other companies ### [Technical Lead - Talent Enablement Applications](https://jobs.opennash.com/companies/cargill/jobs/23b738f452a24ee805b1/) Cargill · Atlanta, Georgia +1 more ### [Technical Sales Enablement Engineer](https://jobs.opennash.com/companies/trane-technologies/jobs/44897990a1b1f10b3585/) Trane Technologies · La Crosse, Wisconsin, United States of America ### [Developer & GitHub Sales, Technical Enablement and Community Lead](https://jobs.opennash.com/companies/microsoft/jobs/3efcb31f7e0886debce2/) Microsoft · United States, Multiple Locations ### [Technical Program Manager – GSOC Agentic Execution Enablement](https://jobs.opennash.com/companies/qualcomm/jobs/d6409c87dcd13d8695f8/) Qualcomm · San Diego, California, United States of America ### [Technical Enablement Manager, Customer Enablement](https://jobs.opennash.com/companies/micron-technology/jobs/45fbad7223ed5b58edbf/) Micron Technology · Boise, ID - Main Site +1 more OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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