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ServiceNow · Singapore

# Sr Sales Operations Analyst

Singapore Full-time Senior individual contributor Sales 

Listed on ServiceNow’s official careers site. Posted September 7, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000147834975-sr-sales-operations-analyst)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Sr Sales Operations Analyst

## Job description

### What you get to do in this role

Primarily act as the Business Partner and Advisory for the Workflow Leader.
- Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast
- Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
- Lead the fiscal planning for the workflow – Coordinate with all cross-functional leaders and core business leaders to ensure that planning is aligned.

Analyze and review current customer licensing, products and usage and identify new revenue opportunities Suggest creative pricing and payment solutions balancing customer needs and pricing policies. Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition) Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
- Support sales organization’s requirement for Customer licensing compliance
- Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively
- Work in partnership with Channel & Alliance sales team on partner calls to ensure pricing policies and deal strategy are clearly understood

## Qualifications

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 2-4 years of proven experience of Sales Operations in a software sales organization Organized, with excellent attention to detail and the ability to work in a fast-paced environment
- Proficient in PPT, Word, and Excel Experience with a CRM system Has been in a role supporting

### Sales Reps and Sales Territories
- Strong listening, analytic and organizational skills Team Player with positive attitude ready to work in a fast-paced environment
- Excellent analytical and problem-solving skills with ability to drive conflict resolution
- Excellent interpersonal, written and verbal communication
- Ability to work in an aggressive, fast paced environment managing multiple priorities
- Must be hands-on with solid attention detail Selling Software as a Service is a plus Results Driven

## At a glance
- Posted by the employer: Sep 7, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 10, 2026
- Listed for: 33 days
- Location: Singapore
- Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000147834975-sr-sales-operations-analyst)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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