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ServiceNow · Santa Clara, CA

# Senior (DevOps) Machine Learning Engineer - Federal

Santa Clara, CALIFORNIA, United States Full-time Senior individual contributor $161,300 - $274,200 Software Engineering 

Listed on ServiceNow’s official careers site. Posted October 5, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153415109-senior-devops-machine-learning-engineer-federal)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Senior (DevOps) Machine Learning Engineer - Federal

## Job description

### What you get to do in this role

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences.

In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future. You will play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services. Traditional analytical tools tend to require a technically knowledgeable user to produce even simple results. We are taking a completely fresh approach with the expectation that any user, regardless of technical knowledge, can use the AI/ML solutions we develop to operate the services in the enterprise setting in a thoughtful and scalable manner.

We are just getting started with our early-adopter customers and we need your help in building and making available an amazing range of solutions to our 5k+ enterprise customers around the world.
- Build the best cloud-based AI/ML solutions to power intelligent enterprise services
- Collaborate daily with a team of like-minded developers, product managers and quality engineers to produce quality software
- Work with product owners to understand detailed requirements and own your code from design, implementation, testing and delivery of high-quality solutions to our users

## Qualifications

To be successful in this role you have: Expertise in Go or Python, Design Patterns, time and space-efficient algorithms Experience building new products that use challenging algorithms Expertise in coding efficient, object-oriented, modularized and quality software
- Knowledge of core AI/ML techniques and algorithms
- Knowledge of unit testing, profiling, and code tuning DevOps requirements
- Deploy, scale, and operate services in production Kubernetes environments, including Helm-based deployments and CI/CD pipelines that make releases repeatable and safe to roll back.

Own observability for what you build — meaningful metrics, useful logs, real tracing, and alerts that fire on customer impact rather than on noise. Debug and resolve production incidents independently, participate in on-call, run root-cause analysis, and operate against defined service level objectives Desired skills but not required: Confident use of AI coding assistants such as GitHub Copilot or Cursor, paired with the critical eye to review AI-generated code as rigorously as any other — catching logic errors, security anti-patterns, and missed edge cases rather than treating model output as production-ready.

AI-assisted debugging and trace analysis, and a clear understanding of the data privacy rules governing what goes into a prompt. For positions in this location, we offer a base pay of $161,300 - $274,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

## At a glance
- Posted by the employer: Oct 5, 2026
- First seen by OpenNash: Oct 10, 2026
- Last checked: Oct 17, 2026
- Listed for: 12 days
- Location: Santa Clara, CALIFORNIA, United States
- Employment type: Full-time
- Pay: $161,300 - $274,200[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000153415109-senior-devops-machine-learning-engineer-federal)

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