[Skip to main content](#main-content)

[OpenNash Jobs](https://jobs.opennash.com/)
[Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/)

ServiceNow · Staines, United Kingdom

# Senior Platform Architect

Staines, United Kingdom Full-time Senior individual contributor Consulting 

Listed on ServiceNow’s official careers site. Posted June 17, 2026. Check that it is still open and apply there.
[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000132599249-senior-platform-architect)

[OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Senior Platform Architect

## Job description

The Customer Success Senior Platform Architect is an advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that deliver outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on an architecture designed for long-term success.

You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of architectural knowledge across multiple workflows. Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.

Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications. Manage technical governance, and a delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.

Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform.

## Qualifications

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry. 8+ years progressive experience as part of a professional services (SaaS) organization; or equivalent education/experience Management consulting experience Success driving complex issues through analysis and resolution Industry domain expertise Large program experience leading architecture and design Enterprise architecture experience Cloud application technology experience Right to work in the UK

## At a glance
- Posted by the employer: Jun 17, 2026
- First seen by OpenNash: Jul 10, 2026
- Last checked: Oct 10, 2026
- Listed for: 115 days
- Location: Staines, United Kingdom
- Employment type: Full-time[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000132599249-senior-platform-architect)

## More jobs at ServiceNow

### [Principal Platform Architect](https://jobs.opennash.com/companies/servicenow/jobs/9a5ebe5a7031df0a1d41/)

Staines, United Kingdom

### [Senior Principal Platform Architect](https://jobs.opennash.com/companies/servicenow/jobs/5f289208f65039ce2a2b/)

Staines, United Kingdom

### [Advisory Presales Solution Consultant - Public Sector (Higher Education & Healthcare)](https://jobs.opennash.com/companies/servicenow/jobs/3c8f88c9f4b877680602/)

Staines, United Kingdom

### [Client Director - Energy and Utilities](https://jobs.opennash.com/companies/servicenow/jobs/46995e5714d9a97fbc63/)

Staines, United Kingdom

### [Client Director HSBC](https://jobs.opennash.com/companies/servicenow/jobs/31162e0ae0ea89501944/)

Staines, United Kingdom

## Similar jobs at other companies

### [Platform Architect](https://jobs.opennash.com/companies/ntt/jobs/0de0120da81e0c2a6acb/)

NTT · Cluj, Romania

### [Principal Platform Architect – Physical AI Data & Runtime Platform, Kitchener, ON](https://jobs.opennash.com/companies/siemens/jobs/2798e5ffbf376001b9cb/)

Siemens 

### [Power Platform Architect](https://jobs.opennash.com/companies/ntt/jobs/6f809fb68ff3f076cdc2/)

NTT · Milan, Italy

### [Platform Architect](https://jobs.opennash.com/companies/vodafone/jobs/11e8845a2ccbed94c7a0/)

Vodafone · London, United Kingdom

### [Lead SaaS Platform Architect](https://jobs.opennash.com/companies/capgemini/jobs/223e6aeadc7a3dcbf825/)

Capgemini · Utrecht

OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)