[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All ServiceNow jobs](https://jobs.opennash.com/companies/servicenow/) · [Search jobs](/search/) ServiceNow · Santa Clara, CA # Staff Software Engineer Santa Clara, California, United States Full-time Senior individual contributor $166,500 - $291,400 Software Engineering Listed on ServiceNow’s official careers site. Posted October 8, 2026. Check that it is still open and apply there. [Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000154493219-staff-software-engineer) [OpenNash Jobs](https://jobs.opennash.com/) / [ServiceNow](https://jobs.opennash.com/companies/servicenow/) / Staff Software Engineer ## Job description We're building an AI-native culture where technology and talent are unstoppable together — and our internal Go-To-Market applications and Sales CRM team is where that shows up in how we build our own commercial workflows across Sales, Deal Desk, Legal, and Procurement. As a Staff Engineer (IC4), you'll independently lead the design, development, and delivery of complex, high-impact systems within these internal platforms. You'll take ownership of critical components, set technical direction within your domain, and serve as a technical resource to peers and other engineers. We're looking for someone who combines deep software engineering fundamentals with hands-on, already-fluent expertisein AI-assisted and agentic development — not someone looking to pick it up on the job. ### What You'll Do - Own backend services end-to-end, including REST/GraphQL APIs and event-driven microservices (Kafka) - Build and integrate microservices with ServiceNow platform applications, ramping up quickly on platform-specific patterns and constraints as needed - Own a complex subsystem — set technical direction, make the architectural calls, and carry the operational consequences of them Pitch in on UI work using a modern component framework - Work closely with TPMs and business stakeholders to understand and help shape requirements, communicating technical trade-offs clearly and driving alignment without heavy hand-holding Apply AI coding tools and agentic workflows day-to-day as a core part of how you build and ship — using them accountably, with critical review and verification before anything ships Provide L3 support for internal business-critical systems - Mentor other engineers and serve as a technical resource within your domain, raising the bar through code review, scalable system design. Model best practices in software craftsmanship, testing discipline, and debugging methodology ## Qualifications ~8+ years of practical software engineering experience, including production systems you've owned end-to-end - Strong fundamentals: data structures, system design, REST/GraphQL, relational data modeling, testing Real, hands-on microservices experience, including event-driven architecture (Kafka or similar) Working front-end skills with a modern component framework - Strong collaboration skills — comfortable working with TPMs and business stakeholders to clarify ambiguous requirements CI/CD, containers, observability, and L3 incident/support experience for internal production systems Current, hands-on experience with agentic workflows, LLM integration, RAG, Knowledge grapgh, MCP or prompt engineering — you should already be fluent here A record of mentoring engineers and raising quality through code review Nice to have Billing, contracts, quoting, or usage-based commercial systems experience Kafka/event-driven architecture depth, or NoSQL data modeling (e.g., Cosmos DB) ServiceNow Platform certification and/or development experience is a strong added advantage Nice to have Billing, contracts, quoting, or usage-based commercial systems experience Kafka/event-driven architecture depth, or NoSQL data modeling (e.g., Cosmos DB) ServiceNow Platform experience is a plus For positions in this location, we offer a base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. ## At a glance - Posted by the employer: Oct 8, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 9 days - Location: Santa Clara, California, United States - Employment type: Full-time - Pay: $166,500 - $291,400[Apply on ServiceNow’s careers site →](https://jobs.smartrecruiters.com/ServiceNow/744000154493219-staff-software-engineer) ## More jobs at ServiceNow ### [Principal Software Engineer](https://jobs.opennash.com/companies/servicenow/jobs/1a1dacb11b0b8eb7667f/) Santa Clara, California, United States ### [Principal Software Engineer - AI Control Tower (AICT)](https://jobs.opennash.com/companies/servicenow/jobs/7d94ce2c31d83d7ecf84/) Santa Clara, California, United States ### [Principal Software Engineer - Application Lifecycle](https://jobs.opennash.com/companies/servicenow/jobs/4f664c118ff06f866b14/) Santa Clara, California, United States ## Similar jobs at other companies ### [Staff Software Engineer](https://jobs.opennash.com/companies/cardinal-health/jobs/b6243cd6f09fc50fb446/) Cardinal Health · International ### [Software Engineer Staff](https://jobs.opennash.com/companies/lockheed-martin/jobs/d9130252972e507de227/) Lockheed Martin · Littleton, CO ### [Software Engineer Staff - E4](https://jobs.opennash.com/companies/lockheed-martin/jobs/908af81cfa4d89f7ce8a/) Lockheed Martin · Orlando, FL ### [Staff Software Engineer](https://jobs.opennash.com/companies/jones-lang-lasalle/jobs/0073e773eeb811935866/) Jones Lang LaSalle · Chicago, IL OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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