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Seres Group · 重庆市

# 问界-智慧服务组长【Dcc-外呼】

重庆市 

Listed on Seres Group’s official careers site. Posted October 13, 2026. Check that it is still open and apply there.
[Apply on Seres Group’s careers site →](https://sokon.zhiye.com/social/detail?jobAdId=6a22e8b6-0d48-4eb6-910f-4b9e931a74b7)

[OpenNash Jobs](https://jobs.opennash.com/) / [Seres Group](https://jobs.opennash.com/companies/seres-group/) / 问界-智慧服务组长【Dcc-外呼】

## Job description

【劳务派遣岗】
- 负责业务团队外呼日均有效外呼产能、二呼合规率、线索标注准确率、企微加微率，保障小组月度指标整体达标。
- 负责小组线索跟进、日清日结、积压清理；规范组员线索清洗、无效判定、重复线索处理、战败归因、战败回捞，杜绝线索浪费与违规标记。
- 负责日常巡检外呼拨打规范、工作状态；对接质检问题，落实违规整改、复盘纠偏，杜绝虚假留资、虚假外呼、刷产能、错标数据等批量问题。
- 负责组员日常管理、排班执行、新人带教、短板人员一对一辅导；做好团队维稳，控制小组流失率，保障小组人员在岗稳定。
- 负责完成小组日/周数据复盘，梳理指标短板、问题原因、整改动作，按时提交台账与复盘报表，承接业务规则落地执行。
- 完成上级领导交予的其它临时性事务。
- 大专及以上学历，1-2年电销团队管理经验，有汽车线索外呼管理经验优先；

### 熟练掌握线索无效/战败规则、重复线索规则、二呼规则、企微加微转化逻辑
- 具备数据复盘能力，可通过每日数据快速定位：时效差、留资低、产能不足、质量违规等问题：熟悉外呼合规风控，能识别虚假拨打、敷衍接待、数据造假等违规行为；
- 具备小组人员带教、短板整改、情绪维稳、现场管控能力；执行力强、原则性强、不包庇组员，能严格落地公司SOP与质检规则；抗压能力强，可承接团队指标压力，能在人员波动、线索质量波动时做好兜底管理；
- 电脑操作熟练，会基础Excel数据统计、台账整理；沟通清晰、公平公正，具备团队公信力；接受排班制。

## At a glance
- Posted by the employer: Oct 13, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days
- Location: 重庆市[Apply on Seres Group’s careers site →](https://sokon.zhiye.com/social/detail?jobAdId=6a22e8b6-0d48-4eb6-910f-4b9e931a74b7)

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OpenNash lists jobs from employers’ own careers sites and does not handle applications.
Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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