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Seres Group · 重庆市

# 问界-智慧服务顾问【Dcc-外呼】

重庆市 

Listed on Seres Group’s official careers site. Posted October 13, 2026. Check that it is still open and apply there.
[Apply on Seres Group’s careers site →](https://sokon.zhiye.com/social/detail?jobAdId=5dc1dd9f-35cd-4179-b04e-fb55790cbed4)

[OpenNash Jobs](https://jobs.opennash.com/) / [Seres Group](https://jobs.opennash.com/companies/seres-group/) / 问界-智慧服务顾问【Dcc-外呼】

## Job description

【劳务派遣岗】
- 负责按照公司标准化外呼SOP、时段规则、二呼规则、重复线索处理规则，完成每日线索首呼、二次复呼，保障日度、月度产能达标。
- 负责规范完成每通通话线索状态标注，精准区分有意向、无意向、拒呼、空号、未接通等状态，杜绝错标、乱标、虚假标注。
- 负责使用统一标准话术开展沟通，解答客户基础购车疑问，妥善处理客户拒绝、质疑、异议，做好客户情绪安抚。
- 负责每日完成分配线索日清日结，无线索积压、无漏打，及时更新CRM客户状态、跟进记录，完成当日数据复盘。
- 负责严格遵守外呼合规时段、拨打频次、禁呼规则，杜绝违规拨打、骚扰客户、虚假拨打，配合质检抽查与整改。
- 负责筛选高意向客户，精准备注客户需求、购车周期、预算，及时移交回访或销售团队，做好交接跟进。
- 完成上级领导交予的其它临时性事务。
- 大专及以上学历，口齿清晰、普通话标准，有电销、汽车外呼、客服呼出、线索盘活相关经验优先；
- 有电销、汽车外呼、线索盘活经验者优先，可接受应届生；
- 沟通表达流畅，抗压能力强，能接受高频电话外呼工作；
- 规则意识强、执行力高、服从排班与管理，无违规外呼记录。
- 接受排班制。

## At a glance
- Posted by the employer: Oct 13, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 7 days
- Location: 重庆市[Apply on Seres Group’s careers site →](https://sokon.zhiye.com/social/detail?jobAdId=5dc1dd9f-35cd-4179-b04e-fb55790cbed4)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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